At a Glance
- Tasks: Lead a dynamic team, drive sales, and create memorable customer experiences.
- Company: Join Caribou Coffee, a brand that values growth and community.
- Benefits: Competitive pay, flexible hours, and opportunities for personal development.
- Other info: Embrace a culture of support, ownership, and joy in every interaction.
- Why this job: Be a future leader in a fun, fast-paced environment while making a real impact.
- Qualifications: 1-3 years of retail experience and a passion for customer service.
The predicted salary is between 27.53 - 27.53 £ per hour.
Position Overview
The Assistant General Manager (AGM) is a GROWTH role intended to develop future leaders to think strategically about the store and globally about the future of the district and Caribou as a whole.
This role requires individuals to step into leadership and possess an insatiable hunger for development and growth.
It works in partnership with the General Manager in all facets to run the store and make an impact on the team and community.
- Core Responsibilities
- Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence.
- Is responsible for developing their understanding of the business to the level of a General Manager over the course of a year.
- Is the spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction - and teaching the team to do the same.
- Is a champion for creating an environment that fosters goal surpassing speed through effective deployment, in the moment problem solving and team motivation.
- Takes responsibility for hitting sales goals through the connection between speed & service.
- Takes the lead on problem resolution, shows calm, professionalism, emotional maturity, and a commitment to listening to understand.
- Make connections between day to day behaviors and the end result as you develop a broad understanding of the Profit & Loss statement.
- Organizes, executes, and improves upon administrative tasks and makes the connection between daily/weekly/monthly administrative tasks and overall business success.
- Responsible for all store funds while on shift by enforcing cash handling policies.
- Places, receives, and verifies orders; conducts inventory; controls waste and dates and rotates inventory, when necessary.
- Thinks wholistically about the success of the store - focusing on not just your shift, but the next one and beyond.
- Seeks not just to solve problems, but to understand root causes of the problems to create sustainable change.
- Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
- Fully embraces their growth and development in this role, bringing humility and curiosity to the team and role.
- Brings curiosity and a learner's mindset to the role and their leadership; Asks questions: What do I want to learn? What else can I do? What other experiences can I have?
- Takes ownership for their own development and is hungry for feedback and to get better.
- Leads with a global view of the Caribou brand (evolving from shift to store to district to company).
- Is a relentless culture champion, bringing the purpose and values to life in every interaction.
- Creates an open and trusting relationship with GM.
- Brings a competitive fire to the role, seeking to hit (or beat!) goals and win the game of creating day making experiences.
Skills and Qualifications
- 1 3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation.
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
- Must be at least 18 years of age.
- Preferred: High school diploma or GED equivalent.
- Has a valid driver's license and reliable transportation.
- 1 year of supervisory experience.
Physical Requirements
The physical requirements for this position are hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodations.
The duties of this position may change from time to time.
EEO Statement
Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
If you have a disability or special need that requires accommodation, please let us know.
- Location and Compensation
- Address: 621 W Bridge St, Owatonna, Minnesota 55060
Compensation
Starting pay is subject to Local and State Minimum Wage regulations.
Ranges reflect what the employer reasonably and in good faith expects to pay for such a position.
Additional Information (California Applicants)
California applicants: learn how Einstein Bros.
Bagels collects, uses, and protects your personal information in accordance with the California Consumer Privacy Act (CCPA) by reviewing our Applicant Privacy Policy.
Assistant Manager in Selby employer: Coffee & Bagel Brands
Caribou Coffee is an exceptional employer that prioritises employee growth and development, particularly in the Assistant Manager role. With a vibrant work culture that fosters connection and joy, team members are encouraged to embrace their curiosity and take ownership of their professional journey. Located in Owatonna, Minnesota, employees benefit from a supportive environment that values collaboration and innovation, making it a rewarding place to build a career in the coffee industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Selby
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Coffee & Bagel Brands. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Coffee & Bagel Brands
Don't be shy about reaching out to Coffee & Bagel Brands directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Selby
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Coffee & Bagel Brands and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Coffee & Bagel Brands
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
