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- Tasks: Be the go-to person for global clients, delivering top-notch commercial services daily.
- Company: Join Coface, a dynamic international company shaping the future of trade.
- Benefits: Work in a fast-paced environment with exposure to senior leadership and career growth.
- Other info: Coface is certified as a Great Place to Work®.
- Why this job: Make a real impact while collaborating with talented professionals across the globe.
- Qualifications: Degree in Finance, Business, or Economics preferred; experience in a similar role is a plus.
The predicted salary is between 35000 - 45000 £ per year.
Company Description
At Coface we make trade happen every day. Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world. With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy. Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions. Shape the future of trade with us. Join our team!
Job Description
- Act as the key point of contact for global clients, providing commercial services on a daily basis.
- Support Account Managers on global programs to deliver a high-quality service.
- Assist in proactive portfolio monitoring, reporting and support for Account Management team.
- Utilise internal systems, carry out calls and supply monthly reports as and when required both internally and externally.
- Manage a small portfolio of clients independently, supporting them in the daily management of their contracts and any support they require.
- Assist the sales team with new business opportunities including attending client meetings.
- Provide training for clients and brokers on Coface platforms.
- Maintain efficient processing of calls and email enquiries, measured by response time and time to resolution conclusion.
- Coordinate tasks such as policy issuance, with other CGS teams across the world.
- Adhere to UK and Ireland compliance legislation and Group compliance rules.
Qualifications
- Degree educated in Finance, Business Administration, Economics or equivalent – preferred.
- Previous experience in a similar role is desirable.
- Excellent interpersonal skills.
- Ability to work effectively within a team and independently.
- Strong organisational skills and the ability to plan effectively.
- High level of attention to detail.
- Knowledge of the current economic climate.
- Proficient with Microsoft Office, PowerPoint and Office applications.
Additional Information
Why Join Coface? At Coface, we offer a dynamic, international working environment where your expertise will directly contribute to the success and expansion of our UK business. You will work alongside high-calibre professionals in a fast-paced, strategic role with strong exposure to senior leadership and cross-border collaboration. If you are a commercially minded professional looking for an exciting opportunity to make an impact, we invite you to apply. Coface UK & Ireland Certified as a Great Place to Work®.
Senior Account Officer- CGS in London employer: Coface
Contact Detail:
Coface Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Officer- CGS in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Account Officer role.
✨Tip Number 2
Prepare for those interviews! Research Coface and understand their services inside out. We want you to show how your skills align with their mission of helping companies navigate uncertainty.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We love seeing candidates who are proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re excited to see your application and hopefully welcome you to the team!
We think you need these skills to ace Senior Account Officer- CGS in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Account Officer role. Highlight your previous experience in account management and any relevant qualifications, as this will show us you’re a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you the perfect candidate. Don’t forget to mention your understanding of the current economic climate and how it relates to our work at Coface.
Showcase Your Interpersonal Skills: Since this role involves a lot of client interaction, make sure to highlight your excellent interpersonal skills. Share examples of how you've successfully managed client relationships or worked effectively within a team to demonstrate your ability to connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Coface
✨Know Your Stuff
Make sure you brush up on your knowledge of trade credit insurance and the services Coface offers. Familiarise yourself with their portfolio and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Interpersonal Skills
As a Senior Account Officer, you'll be the key point of contact for clients. Prepare examples that demonstrate your excellent interpersonal skills and how you've successfully managed client relationships in the past.
✨Be Organised and Detail-Oriented
Coface values strong organisational skills and attention to detail. Bring along a structured plan for how you would manage your tasks and client portfolios, and be ready to discuss how you ensure accuracy in your work.
✨Understand the Economic Climate
Stay updated on the current economic trends and how they impact trade. Be prepared to discuss your insights during the interview, as this will show your understanding of the industry and your ability to navigate challenges.