At a Glance
- Tasks: Support clients in credit insurance solutions and manage risk effectively.
- Company: Join a leading global company in finance and insurance.
- Benefits: Career growth, international opportunities, and unique professional experiences.
- Other info: Dynamic environment with a focus on continuous improvement and teamwork.
- Why this job: Make a real impact in client relationships and risk management.
- Qualifications: Degree in finance or related field; 2-5 years experience preferred.
The predicted salary is between 35000 - 45000 € per year.
Le/La Chargé(e) d’Affaires Assurance Crédit contribue au développement du portefeuille clients en assurant le lien opérationnel entre les équipes commerciales et les fonctions d’expertise risques. Il/Elle accompagne les clients dans l’utilisation des solutions d’assurance crédit, tout en veillant à la maîtrise du risque, à la qualité des décisions et à la satisfaction client.
Missions Principales
- Accompagnement commercial & relation client
- Travailler en étroite collaboration avec les fronters pour : préparer et sécuriser les opportunités commerciales, répondre aux besoins clients en assurance crédit.
- Participer aux rendez‑vous clients.
- Être l’interlocuteur privilégié des clients sur : les garanties, les limites de crédit, les modalités de couverture.
- Suivi des risques & gestion opérationnelle
- Contribuer à la mise en place et au suivi des décisions de couverture.
- Participer à l’analyse des demandes clients en lien avec : les analystes risques, la DRA.
- Identifier et remonter les signaux faibles (retards, changements de comportement, évolution du risque pays/secteur).
- Assurer le suivi du portefeuille : encours, expositions, sinistres et recouvrements.
- Appui à la décision & coordination interne
- Faire le lien entre les attentes commerciales et les exigences de maîtrise du risque.
- Expliquer, traduire et rendre opérationnelles les décisions prises par les équipes risques.
- Contribuer à l’amélioration continue des process internes.
- Travailler avec les fonctions support pour fluidifier les parcours client.
- Contribution au développement du business
- Participer à la fidélisation et au développement de la relation client.
- Proposer des solutions adaptées selon : le secteur, la taille des clients, le contexte économique régional.
- Être force de proposition pour améliorer la qualité de service.
Qualifications
- Compétences techniques
- Bonne connaissance des principes de l’assurance crédit.
- Compréhension des mécanismes de : risque client, risque sectoriel, risque pays.
- Capacité à lire et interpréter des informations économiques et financières.
- À l’aise avec les outils bureautiques et systèmes d’information.
- Compétences comportementales
- Sens du service client et de la relation commerciale.
- Capacité à travailler en mode transverse.
- Esprit d’analyse et de synthèse.
- Rigueur et sens des priorités.
- Excellentes qualités de communication, pédagogie.
- Autonomie et sens des responsabilités.
Profil recherché
- Formation supérieure (Bac +4/5) en : finance, assurance, économie, gestion, commerce (avec forte appétence risque).
- Expérience souhaitée : 2 à 5 ans en assurance crédit, banque, finance, risque ou environnement proche.
- Connaissance du tissu économique local et régional appréciée.
- Maîtrise du français ; l’anglais est un atout.
Additional Information
The opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field. Opportunity to acquire knowledge in the field of trade credit insurance, risk and finance. An unique professional and human experience, in the expert environment.
Chargé(e) d'affaires - Assurance Crédit & Services financiers employer: Coface
Join a leading global company that values your professional growth and offers a unique blend of expertise in trade credit insurance and risk management. With a strong focus on client satisfaction and operational excellence, you will thrive in a collaborative work culture that encourages innovation and continuous improvement. Enjoy the opportunity to develop your career both locally and internationally while being part of a supportive team dedicated to delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Chargé(e) d'affaires - Assurance Crédit & Services financiers
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to credit insurance and risk management. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience align with the job description. Highlight your knowledge of credit insurance and your ability to manage client relationships effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Chargé(e) d'affaires - Assurance Crédit & Services financiers
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your knowledge of credit insurance and risk management, as these are key for the Chargé(e) d'Affaires role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this position. Share specific examples of how you've successfully managed client relationships or navigated risk in previous roles.
Showcase Your Communication Skills:Since excellent communication is crucial for this role, ensure your application is clear and well-structured. Use professional language but let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can easily track your application and get back to you faster. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Coface
✨Know Your Stuff
Make sure you brush up on your knowledge of credit insurance principles and risk mechanisms. Being able to discuss client risk, sector risk, and country risk confidently will show that you're well-prepared and serious about the role.
✨Showcase Your Client Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to communicate effectively and provide tailored solutions, as this is key for the Chargé(e) d'Affaires role.
✨Be Ready to Analyse
Expect questions that test your analytical skills. Be prepared to discuss how you would approach analysing client requests and identifying potential risks. Use real-life scenarios to demonstrate your thought process.
✨Demonstrate Team Spirit
This role requires collaboration with various teams. Share experiences where you've worked cross-functionally to achieve a common goal. Emphasising your ability to work in a team will resonate well with interviewers.
