Business Information (BI) Director - Coface UKI in London

Full-time

Department: Information Services - 016

Contract type: Permanent contract

Role overview: Overseeing the growing Business Information (BI) department across the UK & Ireland (UKI) while leading and developing a team of ~ 16, including Team Leaders, Sale & Account Managers, marketing and data experts and support staff.

Key responsibilities:

• Strategic Leadership: Spearhead the BI department leading and growing a team of senior sales, account management, marketing, data and executives to achieve ambitious profitable growth targets across Enterprise (1bn+), Large Corporate, and Mid-Market segments.
• Business Development: Develop and implement innovative, field-based business development and lead generation processes to enhance market penetration and customer acquisition.
• Marketing Synergy: Oversee and collaborate with marketing managers to drive effective lead generation strategies that align with both local and global marketing initiatives, ensuring a robust pipeline to meet sales and retention objectives.
• Brand Advocacy: Elevate the profile of Coface BI solutions within the Coface Credit Insurance network, including strategic engagement with key broking partners and strategic partners. Being the voice of Coface for BI in key events.
• Global Collaboration: Act as a liaison with Coface Global teams to prioritize critical development projects and feature/function requests, ensuring the alignment of global and local business objectives.
• Customer-Centric Feedback: Gather and analyse customer feedback to inform product roadmap planning, collaborating closely with Product teams to enhance our service offerings.
• Talent management and development: Lead the recruitment, onboarding and development of high-calibre sales and support executives (including Marketing and Data), fostering a high-performance and engaged team culture.
• Financial Stewardship: Manage the BI department’s P&L effectively, maximizing ROI across data purchases, marketing, people/recruitment, travel expenses etc.
• Executive participation: Contribute actively as a senior member of the local Management Committee, supporting governance and driving growth initiatives at local, regional and global level.

Expected knowledge / experience / qualifications:

• Experience: 10+ years at Senior level, managing B2B sales teams with a focus on Credit Management solutions / Business Information.
• Education: Degree educated in a Finance, Business or related field. MA (master’s) / MBA is desirable.
• Expertise: Comprehensive knowledge of credit risk management, business information, strategic sales, project management, P&L, business planning, strategic presentations.
• Skills: Strong communication and presentation abilities. Experienced in developing compelling sales pitches. Ability to lead sales team in a competitive environment, drive winning marketing / lead generation initiatives to boost growth. Keep team motivated and ensure high engagement. Outstanding organizational skills, an attention to detail and the ability to see the big picture.
• Leadership: Superior leadership skills, demonstrate ability to drive results, customer-focus, forward-thinker. Strong collaborative skills with internal stakeholders and a supportive approach to change.

Why Join Coface?

At Coface, we offer a dynamic, international working environment where your expertise will directly contribute to the success and expansion of our UK business. You will work alongside high-calibre professionals in a fast-paced, strategic role with strong exposure to senior leadership and cross-border collaboration.