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For Companies At a Glance
- Tasks: Analyse customer journeys and provide insights to enhance experiences.
- Company: Coeo UK, a leading debt recovery agency with a focus on innovation.
- Benefits: Competitive pay based on skills, professional growth, and a supportive work culture.
- Why this job: Join a team dedicated to making debt recovery seamless and ethical.
- Qualifications: Strong analytical skills and a passion for customer-centric solutions.
- Other info: Opportunity to thrive in a collaborative and growth-oriented environment.
The predicted salary is between 36000 - 60000 £ per year.
This range is provided by Coeo UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Coeo UK is a leading debt recovery agency, renowned for providing innovative and effective solutions to businesses and individuals alike. With a focus on professionalism, transparency, and customer‑centric service, we work diligently to ensure the best outcomes for our clients. We are committed to making debt recovery as seamless and efficient as possible, while maintaining high standards of ethics and compliance.
At Coeo UK, we believe in fostering a work environment where all team members can contribute, grow, and thrive. Our core values guide everything we do.
CX Analyst: Insights & Optimized Customer Journeys in London employer: coeo | UK
Contact Detail:
coeo | UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Analyst: Insights & Optimized Customer Journeys in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Coeo UK and understanding their values. Tailor your answers to show how your skills align with their mission of professionalism and customer-centric service.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace CX Analyst: Insights & Optimized Customer Journeys in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the CX Analyst role. Highlight any experience you have with customer journeys and insights, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer experience and how your background aligns with our values at Coeo UK. Keep it engaging and personal!
Showcase Your Analytical Skills: As a CX Analyst, analytical skills are key. In your application, provide examples of how you've used data to drive decisions or improve processes in previous roles. We want to see your problem-solving prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at coeo | UK
✨Know Your Customer Journeys
Familiarise yourself with the concept of customer journeys and how they apply to debt recovery. Be ready to discuss specific examples of how you’ve optimised customer experiences in previous roles.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical abilities by discussing tools and methodologies you've used to gather insights. Think about how you can present data-driven decisions that led to improved outcomes.
✨Emphasise Professionalism and Ethics
Since Coeo UK values professionalism and ethics, be prepared to share your understanding of these principles in a customer-centric environment. Highlight any experiences where you maintained high standards in challenging situations.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in Coeo UK's mission and values. Inquire about their approach to customer service and how they measure success in optimising customer journeys.
