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- Tasks: Analyse customer experience data to drive improvements and enhance satisfaction.
- Company: Coeo UK, a leading debt recovery agency with a focus on innovation.
- Benefits: Competitive pay based on skills, supportive work environment, and growth opportunities.
- Why this job: Join a team dedicated to making a real difference in customer service.
- Qualifications: Strong analytical skills and a passion for customer-centric solutions.
- Other info: Collaborative culture that values transparency and professional development.
The predicted salary is between 28800 - 43200 £ per year.
This range is provided by Coeo UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Coeo UK is a leading debt recovery agency, renowned for providing innovative and effective solutions to businesses and individuals alike. With a focus on professionalism, transparency, and customer‑centric service, we work diligently to ensure the best outcomes for our clients. We are committed to making debt recovery as seamless and efficient as possible, while maintaining high standards of ethics and compliance.
At Coeo UK, we believe in fostering a work environment where all team members can contribute, grow, and thrive. Our core values guide everything we do.
CX Analyst in London employer: coeo | UK
Contact Detail:
coeo | UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings at Coeo UK.
✨Tip Number 2
Prepare for interviews by researching Coeo UK’s values and recent projects. Show us that you’re not just another candidate; demonstrate your passion for customer-centric service and how you can contribute to our mission.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let us know what makes you tick!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Coeo UK team.
We think you need these skills to ace CX Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CX Analyst role. Highlight relevant experience and skills that align with what we’re looking for at Coeo UK. A personalised CV shows us you’re genuinely interested!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role and how your values align with ours. Keep it concise but impactful – we love a good story!
Showcase Your Analytical Skills: As a CX Analyst, your analytical skills are key. In your application, provide examples of how you've used data to drive decisions or improve customer experiences. We want to see your thought process!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application gets to the right people quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at coeo | UK
✨Know Your CX Fundamentals
Make sure you brush up on customer experience principles and how they apply to debt recovery. Coeo UK values professionalism and customer-centric service, so be ready to discuss how you can enhance client interactions.
✨Showcase Your Analytical Skills
As a CX Analyst, you'll need to demonstrate your ability to analyse data effectively. Prepare examples of how you've used analytics to drive decisions or improve processes in previous roles. This will show that you can contribute to Coeo UK's innovative solutions.
✨Emphasise Ethics and Compliance
Coeo UK prides itself on high standards of ethics and compliance. Be prepared to discuss how you’ve navigated ethical dilemmas in past experiences and how you would uphold these values in your role as a CX Analyst.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about Coeo UK's approach to customer experience and how they measure success. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.
