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For Companies At a Glance
- Tasks: Analyse customer experience data to drive improvements and enhance client satisfaction.
- Company: Coeo UK, a leading debt recovery agency with a focus on innovation and ethics.
- Benefits: Competitive pay based on skills, supportive work environment, and growth opportunities.
- Why this job: Join a team dedicated to making a real difference in customer service and debt recovery.
- Qualifications: Strong analytical skills and a passion for improving customer experiences.
- Other info: Collaborative culture that values contributions and personal development.
The predicted salary is between 28800 - 48000 £ per year.
This range is provided by Coeo UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About Coeo UK
Coeo UK is a leading debt recovery agency, renowned for providing innovative and effective solutions to businesses and individuals alike. With a focus on professionalism, transparency, and customer‑centric service, we work diligently to ensure the best outcomes for our clients. We are committed to making debt recovery as seamless and efficient as possible, while maintaining high standards of ethics and compliance.
At Coeo UK, we believe in fostering a work environment where all team members can contribute, grow, and thrive. Our core values guide everything we do.
CX Analyst employer: coeo | UK
Contact Detail:
coeo | UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on a CX Analyst role at Coeo UK.
✨Tip Number 2
Prepare for those interviews! Research Coeo UK’s values and think about how your skills align with their customer-centric approach. Show them you’re not just another candidate, but someone who truly gets what they stand for.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to refine your answers. The more comfortable you are, the better you’ll shine when it’s time to impress the recruiters.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Coeo UK team.
We think you need these skills to ace CX Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CX Analyst role. Highlight relevant experience and skills that align with what we’re looking for at Coeo UK. This shows us you’ve done your homework and are genuinely interested in the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer experience and how your values align with ours. Keep it concise but impactful, and don’t forget to mention specific examples from your past work.
Showcase Your Analytical Skills: As a CX Analyst, analytical skills are key. In your application, be sure to include examples of how you’ve used data to drive decisions or improve processes. We want to see how you think and solve problems!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at coeo | UK
✨Know Your CX Fundamentals
Before the interview, brush up on your customer experience (CX) principles. Understand how they apply to debt recovery and be ready to discuss how you can enhance client interactions at Coeo UK.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Coeo UK values innovative solutions, so think about specific instances where your analytical skills led to successful outcomes.
✨Align with Their Values
Familiarise yourself with Coeo UK's core values. During the interview, highlight how your personal values align with theirs, especially around professionalism and ethics in customer service.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their approach to customer-centric service and how they measure success in CX, demonstrating your enthusiasm for contributing to their mission.
