At a Glance
- Tasks: Support students on their academic journey and help them overcome challenges.
- Company: Join one of the UK's fastest growing education providers focused on student success.
- Benefits: Competitive salary, generous leave, pension scheme, and professional development opportunities.
- Other info: Collaborative culture with excellent career growth and social events.
- Why this job: Make a real impact on student success and engagement in a dynamic environment.
- Qualifications: Experience in student support or advisory roles with strong communication skills.
The predicted salary is between 25000 - 27000 £ per year.
About School of Coding & AI
School of Coding & AI (SoC&AI) is one of the UK's fastest growing education providers, delivering high quality, career focused programmes across Business, Coding, Computer Science & AI, STEM, Health and Social Care. We work with schools and universities to provide education that leads to real outcomes. Our focus is simple, student first, always. We are a growing, ambitious organisation, building out our academic team and looking for proactive, collaborative individuals who are comfortable working in a fast paced environment where new ideas are encouraged.
About the role
We are seeking a proactive and student focused Student Retention Advisor to join our Student Services team. This is an exciting opportunity to make a meaningful impact on student success by supporting learners throughout their academic journey and helping them overcome barriers to engagement, progression and achievement. As a Student Retention Advisor, you will work closely with students at risk of withdrawal or underachievement, providing tailored guidance, interventions, and support. You will collaborate with academic departments, wellbeing services, and other key stakeholders to enhance student engagement and improve retention outcomes.
What you’ll be doing
- Monitor student engagement, attendance, and progression data to identify students requiring additional support.
- Contact and engage with students who may be at risk of being withdrawn from their studies.
- Conduct one-to-one meetings to understand individual circumstances and develop support plans.
- Signpost students to appropriate internal and external support services, including wellbeing, financial, academic, and disability support.
- Maintain accurate records of student interactions and interventions using relevant systems.
- Build strong relationships with academic teams and professional services colleagues to coordinate support.
- Contribute to retention initiatives, campaigns, and student success projects.
- Analyse retention trends and provide reports and recommendations to management.
- Support the development of policies and procedures that enhance the student experience.
What we’re looking for
Essential
- Experience working in a student support, education, customer service, or advisory role.
- Strong interpersonal and communication skills.
- Ability to manage a varied caseload and prioritise effectively.
- Experience handling sensitive information with discretion and professionalism.
- Excellent organisational and administrative skills.
- Competent in using databases, CRM systems, and Google Suite.
Desirable
- Experience within education, further or higher education, or training environments.
- Knowledge of student engagement and retention strategies.
- Understanding of safeguarding.
- Ability to analyse information and identify appropriate interventions.
Salary from £25,000 to £27,000 per year, depending on experience
Generous annual leave entitlement
Pension scheme
Employee Assistance Programme
Strong CPD and development opportunities
Company and social events
Retail discounts through Bright Exchange
Free onsite parking at our Birmingham City Centre campus
Student Success & Retention Advisor in Birmingham employer: Coding Ltd
At the School of Coding & AI, we pride ourselves on being a dynamic and supportive employer dedicated to fostering student success. Our vibrant work culture encourages collaboration and innovation, providing ample opportunities for professional development and growth within the education sector. Located in the heart of Birmingham, we offer competitive salaries, generous annual leave, and a range of employee benefits, making us an excellent choice for those looking to make a meaningful impact in the lives of students.
StudySmarter Expert Advice🤫
We think this is how you could land Student Success & Retention Advisor in Birmingham
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Coding Ltd looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Student Success & Retention Advisor at Coding Ltd, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Student Success & Retention Advisor in Birmingham
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Coding Ltd, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Coding Ltd and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Coding Ltd
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Coding Ltd might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Coding Ltd.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
