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- Tasks: Lead post-sales success for enterprise accounts and drive customer adoption.
- Company: Leading software development company focused on customer success.
- Benefits: Competitive salary, career growth, and the chance to empower global organisations.
- Why this job: Make a real impact by helping customers build skilled technical teams.
- Qualifications: 4+ years in customer success with strong technical advisory skills.
- Other info: Join a dynamic team dedicated to customer retention and success.
The predicted salary is between 36000 - 60000 £ per year.
A leading software development company seeks an Enterprise Technical Customer Success Manager to join its post-sales team. The ideal candidate will have over four years of experience in a customer success role, managing enterprise accounts and driving adoption. This position requires strong technical advisory skills to facilitate customer success and retention. You will work closely with high-value customers, using analytical skills and technical knowledge to ensure their long-term success. Apply today and help empower organizations globally to build skilled technical teams.
Enterprise Tech CSM: Post-Sales Adoption Leader employer: Codility
Contact Detail:
Codility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Tech CSM: Post-Sales Adoption Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry and let them know you're on the hunt for an Enterprise Tech CSM role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer success strategies. We recommend practising common interview questions and scenarios related to post-sales adoption to show off your expertise.
✨Tip Number 3
Don’t forget to showcase your analytical skills! Be ready to discuss how you've used data to drive customer success in previous roles. This will help you stand out as a candidate who can truly add value.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference in customer success.
We think you need these skills to ace Enterprise Tech CSM: Post-Sales Adoption Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer success and managing enterprise accounts. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer success and how your technical advisory skills can drive adoption for our high-value customers.
Showcase Your Analytical Skills: Since this role requires strong analytical skills, include examples of how you've used data to improve customer retention or success in your previous roles. We love seeing numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Codility
✨Know Your Tech Inside Out
As an Enterprise Technical Customer Success Manager, you'll need to demonstrate your technical advisory skills. Brush up on the software and tools the company uses, and be ready to discuss how you've successfully driven adoption in previous roles.
✨Showcase Your Customer Success Experience
Prepare specific examples from your past experience managing enterprise accounts. Highlight how you’ve facilitated customer success and retention, focusing on measurable outcomes that showcase your impact.
✨Analytical Skills Matter
Be ready to discuss how you've used analytical skills to solve problems for customers. Think of scenarios where your insights led to improved customer satisfaction or increased adoption rates.
✨Engage with High-Value Customers
Since you'll be working closely with high-value customers, practice how you would approach building relationships. Prepare to discuss strategies you've used to understand customer needs and ensure their long-term success.
