At a Glance
- Tasks: Manage key client accounts and drive revenue growth through strategic relationships.
- Company: Join a high-growth tech company with big ambitions and a collaborative culture.
- Benefits: Competitive salary, hybrid work, generous leave, and 24/7 health support.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping clients achieve their technology goals.
- Qualifications: 3-5 years in account management with a tech background; strong relationship skills required.
As a high-growth organisation, we’re looking for a commercially driven Account Manager with a strong technology background to join our growing team. You'll own a portfolio of key client relationships, ensuring clients realise maximum value from their engagement with Codiance, while proactively identifying and converting opportunities to grow revenue across your accounts.
This role involves a high capability of relationship management, commercial management and strategic insight. You'll engage confidently at senior and leadership level, bring rigour and detail to everything you do and provide the business with clear, accurate visibility of pipeline and forecast performance.
You’ll join a high-growth, focused business with big ambitions working across both commercial and public sectors, bursting with opportunity. Codiance was established 15+ years ago and has a deep history of supporting clients in a consultative approach to drive meaningful, lasting change. We're growing quickly, expanding our client base and building a team of exceptional people who want to grow with us.
Responsibilities- Own and grow a portfolio of key client accounts, serving as the primary and most trusted point of contact at Codiance.
- Build deep relationships across client organisations, including at Director and C-suite level to understand their strategic priorities and technology challenges.
- Identify, develop and close new opportunities for account expansion.
- Work closely with our operations and delivery teams to ensure seamless client experiences and high quality outcomes.
- Maintain meticulous account records, contact mapping and opportunity tracking; the detail matters.
- Represent Codiance at sector events and contribute to the firm's growing profile within public sector and commercial sector markets.
- 3–5 years' experience in account management, client success, or business development within a software, IT, or technology services environment.
- A solid understanding of software development (.Net preferable), digital transformation, CMS platforms (Umbraco preferable) or technology consulting – you don't need to be an engineer, but you must be able to speak the language credibly.
- Demonstrable track record of growing revenue within existing accounts and hitting commercial targets.
- Experience engaging and building relationships with senior stakeholders, including leadership and executive teams.
- Exceptional attention to detail, in communications, reporting, proposals and account planning.
- Strong written and verbal communication skills, with the ability to adapt your style from technical teams to board-level audiences.
- Comfortable producing and presenting revenue forecasts and pipeline reports to internal leadership.
- Experience working with or selling into public sector organisations is a distinct advantage.
- Highly organised, self-motivated and able to manage multiple accounts and priorities simultaneously.
- Full-time role.
- Hybrid working (3 days per week in our Cardiff office).
- Competitive salary of £35,000 + commission (OTE £65,000+).
- 25 days leave plus bank holidays.
- Closed to clients over Christmas.
- Pension and Life Insurance.
- EAP – 24/7 GP access and counselling service.
Account Manager in Cardiff employer: Codiance
Codiance is an exceptional employer that fosters a dynamic and supportive work culture, ideal for Account Managers looking to thrive in a high-growth environment. With a competitive salary, hybrid working options, and a strong focus on employee development, we empower our team to build meaningful client relationships while enjoying a healthy work-life balance. Join us in Cardiff and be part of a company that values innovation, collaboration, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Cardiff
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Codiance, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Codiance. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Cardiff
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Codiance:When writing your cover letter, make sure to tailor your message specifically for Codiance. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Codiance
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Codiance that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Codiance that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Codiance’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
