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- Tasks: Support vulnerable individuals and families to live independently and prevent homelessness.
- Company: Codi Group, Wales' largest provider of housing, care, and support.
- Benefits: Competitive pay, flexible shifts, generous holiday, and professional development opportunities.
- Why this job: Make a real difference in people's lives while working in a compassionate team.
- Qualifications: Experience with vulnerable people and a passion for enabling independence.
- Other info: Join a supportive environment that values compassion, authenticity, and progress.
The predicted salary is between 15000 - 20000 £ per year.
A part-time (30 hours), permanent, Scheme Support Officer role in an accommodation-based support service in Tredegar, Blaenau Gwent. You will be required to work predominantly waking night shifts.
Codi Group is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.
This is a Scheme Support Officer role in an accommodation-based support service in Tredegar, Blaenau Gwent. We have a team of Scheme Support Officers, Lead Project Workers, Project Workers and Accommodation Coordinator providing 24/7 support to our diverse group of customers. Working in a team, you will provide support to vulnerable individuals, couples and families and help them to develop the key skills needed to prevent homelessness, improve financial capability, promote resettlement into the community and achieve positive progression. You will provide housing-related support to equip our customers with the knowledge, skills and tools that they need to be able to live independent lives.
Responsibilities
- Connecting with our 22 customers and their families.
- Considerate responses to incidents with the support of an on-call Manager.
- Capturing conversations and updating records.
- Providing our customers with a positive environment to live.
- Completing reasonable requests from the scheme’s Manager and Lead Project Workers.
- Liaising with emergency services and the duty team.
- Perform cleaning tasks and ensure efficient room turnovers to maintain a high standard of service.
Skills and Experience
Relevant work experience and knowledge of issues relating to vulnerable people is essential. More important are:
- A passion to work with and enable people to live as independent a life as possible
- An enthusiasm and passion for making a difference to people’s lives
- A strong initiative and ability to work alone as well as being a great team player
- Ability to deal with conflicting and difficult situations
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
Pay and Benefits
£19,890.00 / £12.75ph. Shift pattern with 4-week rolling rota: primarily waking nights, with some flexibility needed for occasional day shift coverage.
Pension Choices:
- Defined Contribution (DC) Scheme with matched contributions up to 10%
- Defined Benefit (DB) 1/80th of final salary for every year of service.
- 3 x Life Cover linked to pension membership
- Saving scheme with competitive interest rate
- Give As You Earn scheme for tax-efficient charity donations
- From 1st April 2026, the option to be either weekly or monthly paid.
Time off and Flexibility
- 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 year’s service or cash equivalent of 1 day’s annual leave.
- Maternity & Adoption Leave: 20 weeks
- Paternity Leave: 3 weeks
Wellbeing
- Sick Pay, rising with length of service up to 6 months full pay after 4 years.
- Eyecare: Up to £100 reimbursement towards eye tests and glasses
- Free counselling, coaching, wellbeing team, and OH service to all colleagues
- Annual Health Check
- Health Cash Plan
Getting Around
- Mileage paid at 45p plus 5p per passenger per mile
- Cycle to Work Scheme
Personal Development
- Continuous professional training and development
- Leadership development programmes
- Professional memberships needed for your role are reimbursed
- Career coaching
- Support with funding and time for qualifications
Perks and Recognition
- Long Service Awards
- Blue Light Card Eligibility giving discounts at 15,000 brands.
- Colleague Discount platform
Equal Opportunities
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
How to apply
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@codigroup.co.uk or 0300 373 5262.
Application process
If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly. If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.
Waking Nights Scheme Support Officer in Tredegar employer: Codi Group
Contact Detail:
Codi Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waking Nights Scheme Support Officer in Tredegar
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Codi Group. Understand their mission and values, especially their focus on compassion and support for vulnerable individuals. This will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Think about the key skills they’re looking for, like teamwork and dealing with difficult situations. Prepare some examples from your past experiences that highlight these skills. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Be yourself! Codi Group values authenticity, so don’t be afraid to let your personality shine through during the interview. Share your passion for helping others and how you can contribute to their mission. Remember, they want to see the real you!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Scheme Support Officer position.
We think you need these skills to ace Waking Nights Scheme Support Officer in Tredegar
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for helping vulnerable people shine through. We want to see that you genuinely care about making a difference in their lives!
Tailor Your Experience: Make sure to highlight any relevant experience you have in supporting individuals or working in similar environments. We love seeing how your background aligns with our mission at Codi Group.
Be Authentic: Don’t be afraid to be yourself! We value authenticity, so share your personal journey and what drives you to apply for this role. It helps us get to know the real you.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Codi Group
✨Know Your Values
Codi Group values Compassionate, Authentic, and Progressive. Make sure you understand these principles and think of examples from your past experiences that demonstrate how you embody these values. This will show that you're not just a good fit for the role, but also for the company culture.
✨Show Your Passion
This role is all about supporting vulnerable individuals and making a difference in their lives. Be prepared to share specific stories that highlight your enthusiasm for helping others and your commitment to enabling independence. This will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle difficult situations, especially since you'll be working nights. Think of scenarios where you've successfully managed conflicts or provided support in challenging circumstances. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the types of challenges the customers face, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
