Codi Group is seeking a Customer Care Assistant to deliver a responsive aftercare service for customers in new-build developments across Wales. The role is based predominantly in Swansea with occasional travel to Cardiff and Newport; you will coordinate repairs, manage queries, defects, warranty matters and complaints to resolution.
You will work closely with customers, contractors and colleagues, using IT tools and CRM systems; the role is full time (37 hours) with 26 days leave rising to 31,
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New-Build Home Aftercare Specialist (Hybrid, Wales) in Swansea employer: Codi Group
Codi Group is an exceptional employer, dedicated to making a meaningful impact in the lives of individuals with learning disabilities. Located in Chepstow, our supportive and passionate team values work-life balance, offering flexible shifts and every other weekend off, while providing comprehensive training and growth opportunities. Join us to be part of a compassionate community that celebrates your contributions and empowers you to rise alongside those we support.