At a Glance
- Tasks: Support the Inclusion and Assistive Technology Officer in engaging customers and coordinating activities.
- Company: Codi Group, a caring organisation focused on inclusion and technology.
- Benefits: Flexible shifts, DBS paid, and a competitive pro rata salary.
- Other info: Permanent role with 30 hours per week and great team support.
- Why this job: Make a difference by helping others access assistive technology.
- Qualifications: Passion for inclusion and experience in customer engagement.
The predicted salary is between 29700 - 36300 £ per year.
Codi Group is hiring an Inclusion & Assistive Technology Assistant to join the Care Team in Wales.
You will support the Inclusion and Assistive Technology Officer, coordinate activities, gather customer feedback and help engage customers with assistive technology initiatives.
The role is 30 hours per week, permanent, with flexible shift patterns.
The position offers DBS paid, benefits, and a pro rata annual salary of £20,990, reflecting part-time hours and service needs.
Inclusion & Assistive Tech Coordinator in Newport employer: Codi Group
Codi Group is an exceptional employer, dedicated to making a meaningful impact in the lives of individuals with learning disabilities. Located in Chepstow, our supportive and passionate team values work-life balance, offering flexible shifts and every other weekend off, while providing comprehensive training and growth opportunities. Join us to be part of a compassionate community that celebrates your contributions and empowers you to rise alongside those we support.
StudySmarter Expert Advice🤫
We think this is how you could land Inclusion & Assistive Tech Coordinator in Newport
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Codi Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Codi Group and let us see your personality shine through!
We think you need these skills to ace Inclusion & Assistive Tech Coordinator in Newport
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Codi Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Codi Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Codi Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Codi Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Codi Group will surely appreciate.
