As part of our not-for-profit organisation, whatever your role, you’ll play a unique part in making a remarkable difference to the lives of thousands of people in communities across Wales.
A full-time, permanent, Finance Officer working across our Newport Supported Accommodation services managing the housing benefit and service change payments. You will be required to work Monday – Friday office hours and have a driving licence and access to a car.
In this role, you'll make a real difference by helping people maintain their accommodation and financial stability. You'll monitor and manage rent accounts, support individuals to understand their responsibilities, and provide practical guidance when circumstances change.
You'll be part of both our Accommodation Services and Central Services Rents teams, giving you the opportunity to work collaboratively across the organisation. Together, you'll share knowledge, develop best practice, keep pace with changes in the sector, and help ensure our systems and processes deliver the best possible service for our customers.
Day-to-Day Responsibilities:
- Manage the collection of rents, maintaining accurate records.
- Work closely with our Pobl Rents and Service Charge team, providing updates, maintaining accurate records, and attending their team meetings
- Support service users with their housing benefit applications and address changes in their financial circumstances.
- Ensure clear and effective communication about financial responsibilities.
- Liaise with external agencies, such as the Housing Benefits Team, to secure necessary support for service users.
- Adhere to policies on confidentiality, equality, and health and safety.
Skills and Experience Needed
- At least one year in a relevant role (essential), with previous experience
- working with disadvantaged individuals (desirable)
- Proficiency in IT, including strong knowledge of office software
- Excellent verbal and written communication skills
- Ability to work efficiently under pressure
- A solid understanding of housing benefits is essential
- A sensitive and practical approach to service users’ needs
- Reliability, flexibility, and a non-discriminatory attitude
Full list of duties and can found on the Job description.
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@codigroup.co.uk or 0300 373 5262
#J-18808-Ljbffr
Finance Officer - Supported Housing in Newport employer: Codi Group
Codi Group is an exceptional employer, dedicated to making a meaningful impact in the lives of individuals with learning disabilities. Located in Chepstow, our supportive and passionate team values work-life balance, offering flexible shifts and every other weekend off, while providing comprehensive training and growth opportunities. Join us to be part of a compassionate community that celebrates your contributions and empowers you to rise alongside those we support.
