Scheme Support Officer in Cardiff

Scheme Support Officer in Cardiff

Cardiff Full-Time 24000 - 26000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support homeless individuals in achieving independence and positive life changes.
  • Company: Join Codi, a compassionate and progressive organisation dedicated to making a difference.
  • Benefits: Competitive pay, generous holiday, wellbeing support, and professional development opportunities.
  • Other info: Embrace values of fairness, respect, and inclusion in a dynamic workplace.
  • Why this job: Make a real impact in people's lives while working in a supportive team environment.
  • Qualifications: Experience with vulnerable people and a Full UK Driving Licence required.

The predicted salary is between 24000 - 26000 £ per year.

Overview: This is a Scheme Support Officer role based in our Supported Housing Service, Dyfrig House, Cardiff. Working alongside the Manager, we have a team of an Accommodation Coordinator, Lead Project Worker, Project Workers & Scheme Support Officers, providing 24/7 support to our diverse group of customers. You will provide support to homeless people who are looking to address their problematic alcohol and substance use issues. Some of the individuals we support have been involved in the criminal justice system. Working and engaging with treatment services as well as local recovery services, the mission is to provide housing-related support for independence and to make positive life changes.

Responsibilities:

  • Provide housing-related support to individuals to promote independence and positive life changes.
  • Work with treatment services and local recovery services to support service users.
  • Collaborate with the team to deliver 24/7 support within the scheme’s operations.

Skills and Experience:

  • Relevant work experience and knowledge of issues relating to vulnerable people is essential.
  • A Full UK Driving Licence and access to a vehicle is essential (Dyfrig House operates between Cardiff Central and Newport Road).

Values: At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Pay and Pensions:

  • £24,531.00 FTE (£12.75 per hour)
  • Sleep-in rate: £62.64 per 8 hour shift
  • Pension Choices:
  • Defined Contribution (DC) Scheme with matched contributions up to 10%
  • Defined Benefit (DB) 1/80th of final salary for every year of service
  • 3 x Life Cover linked to pension membership
  • Saving scheme with competitive interest rate
  • Give As You Earn scheme for tax efficient charity donations
  • From 1st April 2026 the option to be either weekly or monthly paid

Time off and Flexibility:

  • 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 year’s service or cash equivalent of 1 day annual leave
  • Maternity & Adoption Leave: 20 weeks
  • Paternity Leave: 3 weeks

Wellbeing:

  • Sick Pay, rising with length of service up to 6 months full pay after 4 years
  • Eyecare: Up to £100 reimbursement towards eye tests and glasses
  • Free counselling, coaching, wellbeing team, and OH service to all colleagues
  • Annual Health Check
  • Health Cash Plan

Getting Around:

  • Mileage paid at 45p per mile plus 5p per passenger per mile
  • Cycle to Work Scheme

Personal Development:

  • Continuous professional training and development
  • Leadership development programmes
  • Professional memberships needed for your role are reimbursed
  • Career coaching
  • Support with funding and time for qualifications

Perks and Recognition:

  • Long Service Awards
  • Blue Light Card Eligibility giving discounts at 15,000 brands
  • Colleague Discount platform

FREDIE: At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.

How to apply: If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly. Interviews will take place on the week commencing 2nd March. For application support or adjustments, contact us at 0300 373 5262.

Scheme Support Officer in Cardiff employer: Codi Group

Codi Group is an exceptional employer, offering a supportive and compassionate work environment at Dyfrig House in Cardiff. With a strong focus on employee wellbeing, professional development, and a commitment to diversity and inclusion, we empower our staff to make meaningful contributions while enjoying generous benefits such as 26 days of holiday, comprehensive training opportunities, and a robust pension scheme. Join us in making a positive impact on the lives of vulnerable individuals while advancing your career in a progressive and authentic setting.
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Contact Detail:

Codi Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Scheme Support Officer in Cardiff

✨Tip Number 1

Get to know the company culture! Before your interview, check out Codi's values like Compassionate, Authentic, and Progressive. This will help you connect with the team and show that you're a great fit for their mission.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with supporting vulnerable people and working with treatment services.

✨Tip Number 3

Be ready to share your stories! Think of specific examples from your past work that highlight your skills in providing housing-related support and promoting independence. Real-life experiences resonate well with interviewers.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the Codi team. Don’t wait too long; they review applications quickly!

We think you need these skills to ace Scheme Support Officer in Cardiff

Knowledge of issues relating to vulnerable people
Experience in providing housing-related support
Collaboration skills
Understanding of treatment services and local recovery services
Compassionate approach
Authentic communication
Progressive mindset
Full UK Driving Licence
Access to a vehicle

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for supporting vulnerable people shine through. We want to see that you genuinely care about making a difference in their lives, so share any relevant experiences or motivations that drive you.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Scheme Support Officer. We love seeing candidates who take the time to connect their background with our mission at Codi.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for both you and us.

How to prepare for a job interview at Codi Group

✨Know Your Stuff

Make sure you understand the role of a Scheme Support Officer and the specific challenges faced by vulnerable individuals. Familiarise yourself with issues related to homelessness, substance use, and the criminal justice system. This knowledge will help you demonstrate your commitment and suitability for the role.

✨Show Your Compassion

During the interview, highlight your compassionate approach to supporting others. Share examples from your past experiences where you've made a positive impact on someone's life. This aligns perfectly with the values of Codi, so make sure to emphasise your authentic desire to help those in need.

✨Team Player Vibes

Since you'll be working closely with a team, it's crucial to showcase your collaborative skills. Talk about times when you've successfully worked in a team environment, especially in challenging situations. This will show that you can contribute to the 24/7 support system effectively.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about the support services available or how the team collaborates to achieve their goals. Asking questions not only shows your interest but also helps you gauge if this is the right fit for you.

Scheme Support Officer in Cardiff
Codi Group
Location: Cardiff

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