At a Glance
- Tasks: Support a large-scale IT device refresh and provide hands-on technical support.
- Company: Join a dynamic team in Edinburgh focused on innovative IT solutions.
- Benefits: Gain valuable experience, enhance your skills, and enjoy a supportive work environment.
- Other info: Fast-paced onsite role with opportunities for growth and development.
- Why this job: Make a real impact by helping users with cutting-edge technology.
- Qualifications: 1-2 years of IT support experience and a passion for customer service.
The predicted salary is between 38250 - 46750 £ per year.
We are looking for a motivated Field Services Engineer to support a large-scale IT device refresh programme. This is an excellent opportunity for someone with 1–2 years of IT support experience who enjoys providing hands-on technical support, resolving user issues, and delivering outstanding customer service. You'll be responsible for supporting end-user computing devices, workplace technologies, and associated IT services while working in a fast-paced onsite environment.
Location: Edinburgh (Onsite)
Contract: 6 Months Fixed-Term Contract (Initial)
IR35: Inside IR35
Security Clearance: UK National (Q1 Clearance Required)
Key Responsibilities:
- Build, configure, and deploy desktop and laptop devices.
- Support a large-scale device refresh programme.
- Provide onsite technical support for end users.
- Diagnose and resolve hardware and software issues.
- Support Microsoft Windows 10/11 environments.
- Assist users with Microsoft 365 applications.
- Maintain and troubleshoot desktop, laptop, and peripheral devices.
- Provide basic Active Directory administration.
- Assist with onsite data centre 'hands and eyes' support.
- Record and manage incidents using IT Service Management tools.
- Deliver excellent customer service while meeting agreed SLAs.
Field Services Engineer in Edinburgh employer: CODEVERSE LIMITED
Joining the NHS as an Azure Data Engineer offers a unique opportunity to contribute to a vital data transformation programme within a supportive and collaborative environment. With a focus on employee growth, you will have access to continuous learning and development opportunities while working remotely, allowing for a healthy work-life balance. The NHS is committed to fostering a culture of innovation and excellence, making it an exceptional employer for those seeking meaningful and impactful work in healthcare.
