On-site Service Desk Analyst - Watford

On-site Service Desk Analyst - Watford

Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
Codestone

At a Glance

  • Tasks: Be the go-to person for tech issues and help resolve queries efficiently.
  • Company: Join Codestone, a dynamic company focused on managed services.
  • Benefits: Gain valuable experience in a supportive environment with career growth.
  • Other info: ITIL v3 Foundation certification is essential for this role.
  • Why this job: Make a difference by helping others with their tech challenges every day.
  • Qualifications: Experience in technical support and strong customer service skills required.

The predicted salary is between 25000 - 35000 Β£ per year.

Codestone is seeking a Service Desk Analyst to join their Managed Services team in Watford. This on-site role involves being the first point of contact for technical issues, ensuring every query is resolved efficiently while managing day-to-day workloads.

The ideal candidate will have a background in technical support, be familiar with Active Directory and Windows OS, and demonstrate strong customer service skills. ITIL v3 Foundation certification is essential.

On-site Service Desk Analyst - Watford employer: Codestone

Codestone is an exceptional employer that values its employees by fostering a collaborative and supportive work culture in Watford. With a strong emphasis on professional development, team members are encouraged to grow their skills through ongoing training and certifications, while enjoying a dynamic environment that prioritises work-life balance and employee well-being.

Codestone

Contact Details:

Codestone Recruitment Team

We think you need these skills to ace On-site Service Desk Analyst - Watford

Technical Support
Active Directory
Windows OS
Customer Service Skills
ITIL v3 Foundation Certification
Problem-Solving Skills
Communication Skills