At a Glance
- Tasks: Be the go-to person for tech issues and help resolve queries efficiently.
- Company: Join Codestone, a dynamic company focused on managed services.
- Benefits: Gain valuable experience in a supportive environment with career growth.
- Other info: ITIL v3 Foundation certification is essential for this role.
- Why this job: Make a difference by helping others with their tech challenges every day.
- Qualifications: Experience in technical support and strong customer service skills required.
The predicted salary is between 25000 - 35000 Β£ per year.
Codestone is seeking a Service Desk Analyst to join their Managed Services team in Watford. This on-site role involves being the first point of contact for technical issues, ensuring every query is resolved efficiently while managing day-to-day workloads.
The ideal candidate will have a background in technical support, be familiar with Active Directory and Windows OS, and demonstrate strong customer service skills. ITIL v3 Foundation certification is essential.
On-site Service Desk Analyst - Watford employer: Codestone
Codestone is an exceptional employer that values its employees by fostering a collaborative and supportive work culture in Watford. With a strong emphasis on professional development, team members are encouraged to grow their skills through ongoing training and certifications, while enjoying a dynamic environment that prioritises work-life balance and employee well-being.