At a Glance
- Tasks: Lead an onsite IT support team and ensure top-notch service delivery for clients.
- Company: Join Codestone Group, a dynamic tech company in London.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
- Other info: Be part of a collaborative environment focused on continuous improvement.
- Why this job: Make a real difference by enhancing client experiences and leading a passionate team.
- Qualifications: Experience in service delivery management and strong leadership skills.
The predicted salary is between 50000 - 65000 £ per year.
Codestone Group in London is seeking a Support Team Lead with Service Delivery Management experience to own client-site IT support operations in a hybrid role.
You will lead a small onsite team, coordinate with remote functions, and ensure exceptional end-user experiences while maintaining strong SLAs.
The role emphasizes stakeholder management, technical leadership, and continual service improvement to deliver high-quality customer service.
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Onsite IT Support Team Lead & Service Delivery - London employer: Codestone Group
Codestone Group is an exceptional employer located in Watford, offering a dynamic work environment that prioritises teamwork and accountability. Employees benefit from ongoing professional development opportunities and a culture that values communication, ensuring that every team member can thrive while delivering outstanding customer service. With a focus on employee well-being and a commitment to fostering growth, Codestone Group stands out as a rewarding place to build a career in IT support.
