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- Tasks: Provide on-site 2nd line support for IT and AV solutions.
- Company: Leading IT consultancy based in Westminster with a focus on innovation.
- Benefits: Flexible benefits and opportunities for professional growth.
- Why this job: Join a dynamic team and enhance your tech skills while ensuring customer satisfaction.
- Qualifications: Proficiency in Windows, macOS, Office 365, Azure, and AV technology.
- Other info: Exciting environment with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT consultancy in Westminster is seeking a Support Technician to deliver onsite 2nd line support for IT infrastructure and AV solutions. The role requires proficiency in Windows, macOS, Office 365, and Azure, along with strong skills in AV technology and networking. The ideal candidate will thrive in a dynamic environment, ensuring customer satisfaction through effective incident resolution and communication. This position offers opportunities for professional growth and flexible benefits.
On-Site 2nd-Line IT & AV Technician – London in City of Westminster employer: Codestone Group Ltd
Contact Detail:
Codestone Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site 2nd-Line IT & AV Technician – London in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and AV sectors. Attend industry events or meetups, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of projects or a GitHub account, make sure to highlight them during interviews. Demonstrating your hands-on experience with Windows, macOS, Office 365, and AV tech can really set you apart.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions related to IT support and AV solutions. Practising your responses will help you feel more confident and articulate when discussing how you can ensure customer satisfaction.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll not only streamline your application process but also show us you’re genuinely interested in joining our team.
We think you need these skills to ace On-Site 2nd-Line IT & AV Technician – London in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows, macOS, Office 365, and Azure. We want to see how your skills match the role, so don’t be shy about showcasing your AV technology and networking expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the On-Site 2nd-Line IT & AV Technician role. Share specific examples of how you've resolved incidents and ensured customer satisfaction in the past.
Show Your Personality: We love a bit of personality! Don’t just list your qualifications; let us know what makes you tick. A dynamic environment thrives on enthusiasm, so show us how you’d fit into our team culture.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Codestone Group Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, macOS, Office 365, and Azure. Be ready to discuss specific experiences where you've resolved issues or implemented solutions using these technologies. The more confident you are in your technical skills, the better you'll impress them!
✨Show Off Your AV Skills
Since this role involves AV technology, be prepared to talk about any relevant projects or experiences you've had with AV solutions. Bring examples of how you've successfully set up or troubleshot AV equipment in the past. This will show that you’re not just a tech whiz but also someone who can handle the AV side of things.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex technical issues in simple terms, as you might need to do this with clients or team members. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions.
✨Emphasise Customer Satisfaction
This position is all about ensuring customer satisfaction. Think of examples where you've gone above and beyond to resolve an issue for a client. Highlighting your commitment to customer service will resonate well with the interviewers and show that you understand the importance of their clients.
