At a Glance
- Tasks: Serve as a technical advisor, showcasing AI-powered solutions to customers.
- Company: Join CodeRabbit, an innovative leader in human-machine collaboration systems.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Exciting opportunity to mentor peers and stay ahead in tech trends.
- Why this job: Make a real impact in AI development while collaborating with passionate teams.
- Qualifications: 2+ years in a customer-facing technical role and strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
About CodeRabbit
CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems. Our primary goal is to create the next generation of Gen AI-driven code reviewers: a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers. We combine language models with human ingenuity to push the boundaries of software development efficiency and quality.
Role Overview
The Field Engineer’s primary role is to serve as a technical advisor and champion for CodeRabbit customers. In this function, you will play a crucial role in the customers’ pre-sales journey by partnering with Sales, Product, Engineering and Customer Success teams to help customers appreciate the value of CodeRabbit. This is an exciting role for those who are technically curious and passionate about building AI-powered solutions for the SDLC. You will have the opportunity to make a significant impact in an exciting, collaborative and fast-paced company that’s focused on making our customers successful.
What you will do:
- Collaborate with Account Executives to understand customer requirements and develop customized technical solutions
- Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform
- Help in responding to security questionnaires
- Habitually provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues with a focus on improving the product experience
- Stay abreast with industry trends, and emerging technologies in AI-powered development tools and platforms
- Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices
- Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience
What you will bring:
- 2+ years of experience in a customer-facing technical role
- Passionate and hands on when it comes to helping customers realize success on the CodeRabbit platform
- Strong organizational skills and ability to manage multiple customer needs simultaneously
- Working experience with software development tools and platforms
- Comfortable working with command line
- Knowledge in cloud platforms (AWS, GCP or Azure)
- Excellent communication and interpersonal skills.
- Strong sense of ownership, self-motivation and eagerness to acquire new skills solve new problems
- Willingness to uplevel the knowledge and skills of your peers through mentorship, trainings and shadowing
Bonus Points for:
- Experience in container orchestration platforms (e.g., Kubernetes), infrastructure as code (e.g. Terraform), CI/CD tools (e.g. Github Actions)
Commercial Field Engineer - Pre-sales - London employer: CodeRabbit
At CodeRabbit, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our remote work environment empowers you to thrive while contributing to groundbreaking advancements in AI-driven technology. With ample opportunities for professional growth and a commitment to employee well-being, joining our Mid-Market Sales team means becoming part of a dynamic community dedicated to pushing the boundaries of software development.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Field Engineer - Pre-sales - London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for those interviews! Research CodeRabbit and understand their products inside out. We want you to be able to showcase your knowledge and passion during the interview process.
✨Tip Number 3
Practice your demo skills! Since the role involves driving demos, we suggest you rehearse how you’d present the CodeRabbit platform. Make it engaging and informative to impress potential employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see what you bring to the table, so don’t hesitate to hit that apply button!
We think you need these skills to ace Commercial Field Engineer - Pre-sales - London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for AI-powered solutions shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about the role and how you can contribute to our mission at CodeRabbit.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in customer-facing technical roles. We love seeing how your skills align with what we do, so don’t be shy about showcasing your past achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your skills and experiences effectively. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at CodeRabbit
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, especially cloud platforms like AWS, GCP, or Azure. Brush up on your command line skills and be ready to discuss how you've used these tools in past roles.
✨Showcase Your Customer-Centric Approach
Prepare examples that highlight your experience in customer-facing roles. Think about times when you’ve successfully collaborated with sales or engineering teams to meet customer needs, and be ready to share those stories.
✨Demos and Proof of Values are Key
Since driving demos is a big part of the role, practice explaining complex technical concepts in simple terms. You might even want to prepare a mini-demo or a mock PoV to showcase your ability to communicate value effectively.
✨Stay Current with Industry Trends
Research the latest trends in AI-powered development tools and platforms. Being able to discuss recent advancements or emerging technologies will show your passion for the field and your commitment to staying informed.
