CodeRabbit in London is seeking an experienced Manager of Customer Support to lead and scale the EMEA operation. You will recruit, mentor, and empower Level 1–2 specialists across time zones to deliver outstanding technical assistance.
You’ll collaborate with product and engineering to relay user feedback, optimize workflows, and implement automation. Responsible for training, metrics, on-call coverage, and knowledge resources.
#J-18808-LjbffrLondon-Based Head of Customer Support (EMEA) employer: CodeRabbit
At CodeRabbit, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our remote work environment empowers you to thrive while contributing to groundbreaking advancements in AI-driven technology. With ample opportunities for professional growth and a commitment to employee well-being, joining our Mid-Market Sales team means becoming part of a dynamic community dedicated to pushing the boundaries of software development.
