Strategic CSM, AI Code Review (EMEA)

Strategic CSM, AI Code Review (EMEA)

Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
CodeRabbit, Inc.

At a Glance

  • Tasks: Enhance customer satisfaction and manage the entire customer journey with our AI code review platform.
  • Company: Join CodeRabbit, Inc., a leading tech company in Greater London.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Be part of a dynamic team focused on innovation and customer satisfaction.
  • Why this job: Make a real impact in customer success while working with cutting-edge AI technology.
  • Qualifications: 3+ years in customer success and strong communication skills required.

The predicted salary is between 60000 - 75000 Β£ per year.

CodeRabbit, Inc. in Greater London is looking for a passionate Commercial Customer Success Manager to enhance customer satisfaction with our AI-powered code review platform. As a key member of our team, you will manage the entire customer journey, from onboarding to renewal.

The ideal candidate will have 3+ years of experience in customer success, a deep understanding of the technical landscape, and excellent communication skills. Join us to make a real impact!

Strategic CSM, AI Code Review (EMEA) employer: CodeRabbit, Inc.

At CodeRabbit, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Manager of Customer Support in London, you will have the opportunity to lead a dynamic team while working with cutting-edge technology that has a real-world impact. We offer competitive salaries, equity, and professional development opportunities, ensuring that our employees grow alongside our mission to revolutionise software development.

CodeRabbit, Inc.

Contact Details:

CodeRabbit, Inc. Recruitment Team

We think you need these skills to ace Strategic CSM, AI Code Review (EMEA)

Customer Success Management
Onboarding
Renewal Management
Technical Understanding
Communication Skills
Customer Satisfaction Enhancement
Problem-Solving Skills