At a Glance
- Tasks: Lead the EMEA customer support team and tackle complex technical challenges.
- Company: Join CodeRabbit, a forward-thinking company revolutionising customer support with AI.
- Benefits: Enjoy competitive pay, career growth, and the chance to shape customer experiences.
- Other info: Dynamic role with opportunities to mentor and collaborate with engineering teams.
- Why this job: Make a real difference by bridging AI technology and customer satisfaction.
- Qualifications: Strong communication skills and a passion for exceptional service are essential.
The predicted salary is between 50000 - 60000 £ per year.
Code Rabbit is seeking a Manager of Customer Support to lead the EMEA team, recruit and coach Level 1 and Level 2 specialists, and bridge the gap between AI-powered code review and customers.
You will untangle complex technical challenges and champion customer outcomes day-to-day.
You will mentor staff, shape support processes, and collaborate with product engineering to drive improvements based on customer feedback.
This role requires strong communication and a passion for exceptional service.
EMEA Manager - AI-Powered Customer Support employer: CodeRabbit, Inc.
At CodeRabbit, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an EMEA Manager in AI-Powered Customer Support, you will benefit from comprehensive training and development opportunities, ensuring your growth within the company while working in a collaborative environment that values innovation and exceptional service. Located in a vibrant tech hub, our office offers unique advantages such as access to industry events and a supportive community of like-minded professionals.
