At a Glance
- Tasks: Provide support and enhancements for Microsoft Dynamics 365 CE and Power Platform solutions.
- Company: Join a forward-thinking tech company focused on innovation and collaboration.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting career development opportunities in a fast-paced environment.
- Why this job: Be part of a dynamic team that optimises cutting-edge CRM solutions and makes a real impact.
- Qualifications: Experience with Dynamics 365 CE and Power Platform; strong troubleshooting skills required.
The predicted salary is between 36000 - 60000 € per year.
We are seeking an experienced D365 CE & Power Platform Technical Consultant to join our team. The successful candidate will provide application support, troubleshooting, and enhancements for Microsoft Dynamics 365 Customer Engagement (CE) solutions and the wider Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse). This role involves working closely with business users, internal teams, and third-party vendors to ensure smooth system operations, timely resolution of incidents, and the ongoing optimization of CRM and Power Platform solutions.
Responsibilities:
- Troubleshoot issues related to Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service).
- Support and maintain Power Platform solutions including Canvas Apps, Model-driven Apps, Power Automate flows, Power BI reports, and Dataverse.
- Configuration and customisation of Dynamics 365 CE.
- Manage and coordinate system upgrades, Wave updates, and patch deployments, ensuring operational continuity and minimal disruption.
- Experience with solution lifecycle management (DevOps, ALM).
- Collaborate with business stakeholders to gather requirements and translate them into technical specifications or Change Requests.
Skills, Knowledge & Expertise:
- Strong experience supporting Microsoft Dynamics 365 CE (CRM) in a technical or functional role.
- Hands-on experience with the Microsoft Power Platform (Power Apps, Power Automate, Power BI and Power Pages).
- Experience with customisation and configuration within Dynamics 365 CE.
- Good understanding of Dataverse and its role in the Power Platform ecosystem.
- Experience with D365 modules such as Sales, Customer Service, Marketing, or Field Service.
- Microsoft certifications: PL-200, any other certifications are a plus.
- Experience with troubleshooting and updating plugins and javascript.
- Exposure to DevOps, ALM processes, and CI/CD pipelines for Power Platform solutions.
- Knowledge of SQL, data migration, or reporting tools a plus.
- Experience with Azure services, APIs, or PowerShell scripting a plus.
D365 CE & Power Platform Support Consultant in Liverpool employer: Codec
Join a dynamic and innovative team as a D365 CE & Power Platform Support Consultant, where your expertise will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through continuous learning opportunities and professional development. Located in a vibrant area, we offer competitive benefits and a supportive environment that encourages creativity and problem-solving, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land D365 CE & Power Platform Support Consultant in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join online forums. The more people you know, the better your chances of landing that D365 CE & Power Platform Support Consultant role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your experience with Dynamics 365 CE and the Power Platform. Include examples of troubleshooting, customisation, and any cool projects you've worked on. This will make you stand out when we’re looking for the right fit.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to D365 CE and Power Platform. Be ready to discuss your hands-on experience and how you've tackled challenges in previous roles. We love hearing about real-life scenarios!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace D365 CE & Power Platform Support Consultant in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with D365 CE and the Power Platform. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch.
Showcase Your Problem-Solving Skills:Since this role involves troubleshooting and support, include examples of how you've tackled challenges in the past. We want to know how you approach problems and find solutions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Codec
✨Know Your D365 CE Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Customer Engagement modules like Sales, Customer Service, and Marketing. Be ready to discuss specific scenarios where you've troubleshot issues or enhanced functionality, as this will show your hands-on experience.
✨Show Off Your Power Platform Skills
Prepare to talk about your experience with the Microsoft Power Platform, especially Power Apps, Power Automate, and Power BI. Have examples ready that demonstrate how you've supported or maintained these solutions, and be ready to explain any customisations you've made.
✨Get Familiar with the Company’s Tech Stack
Research the company’s use of Dynamics 365 and the Power Platform. Understanding their specific setup can help you tailor your answers and show that you're genuinely interested in how you can contribute to their team.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to D365 CE or the Power Platform. Practice articulating your thought process clearly, as this will demonstrate your troubleshooting skills and ability to work under pressure.
