At a Glance
- Tasks: Provide support and enhancements for Microsoft Dynamics 365 CE and Power Platform solutions.
- Company: Join a forward-thinking tech company focused on innovation and collaboration.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting career development opportunities in a fast-paced environment.
- Why this job: Be part of a dynamic team that optimises cutting-edge CRM solutions and makes a real impact.
- Qualifications: Experience with Dynamics 365 CE and Power Platform; strong troubleshooting skills required.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced D365 CE & Power Platform Technical Consultant to join our team. The successful candidate will provide application support, troubleshooting, and enhancements for Microsoft Dynamics 365 Customer Engagement (CE) solutions and the wider Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse). This role involves working closely with business users, internal teams, and third-party vendors to ensure smooth system operations, timely resolution of incidents, and the ongoing optimization of CRM and Power Platform solutions.
Responsibilities:
- Troubleshoot issues related to Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service).
- Support and maintain Power Platform solutions including Canvas Apps, Model-driven Apps, Power Automate flows, Power BI reports, and Dataverse.
- Configuration and customisation of Dynamics 365 CE.
- Manage and coordinate system upgrades, Wave updates, and patch deployments, ensuring operational continuity and minimal disruption.
- Experience with solution lifecycle management (DevOps, ALM).
- Collaborate with business stakeholders to gather requirements and translate them into technical specifications or Change Requests.
Skills, Knowledge & Expertise:
- Strong experience supporting Microsoft Dynamics 365 CE (CRM) in a technical or functional role.
- Hands-on experience with the Microsoft Power Platform (Power Apps, Power Automate, Power BI and Power Pages).
- Experience with customisation and configuration within Dynamics 365 CE.
- Good understanding of Dataverse and its role in the Power Platform ecosystem.
- Experience with D365 modules such as Sales, Customer Service, Marketing, or Field Service.
- Microsoft certifications: PL-200, any other certifications are a plus.
- Experience with troubleshooting and updating plugins and javascript.
- Exposure to DevOps, ALM processes, and CI/CD pipelines for Power Platform solutions.
- Knowledge of SQL, data migration, or reporting tools a plus.
- Experience with Azure services, APIs, or PowerShell scripting a plus.
D365 CE & Power Platform Support Consultant in Liverpool employer: Codec
Join a dynamic and innovative team as a D365 CE & Power Platform Support Consultant, where your expertise will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through continuous learning opportunities and professional development. Located in a vibrant area, we offer competitive benefits and a supportive environment that encourages creativity and problem-solving, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land D365 CE & Power Platform Support Consultant in Liverpool
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Codec values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Codec might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Codec!
✨Direct Apply to Codec
Let's not forget to apply directly through the Codec website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace D365 CE & Power Platform Support Consultant in Liverpool
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Codec.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Codec. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Codec
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
