At a Glance
- Tasks: Support and enhance Microsoft Dynamics 365 CE and Power Platform solutions.
- Company: Join a forward-thinking tech company focused on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on career development.
- Why this job: Make an impact by optimising CRM solutions and collaborating with diverse teams.
- Qualifications: Experience with Dynamics 365 CE and Power Platform; certifications are a plus.
The predicted salary is between 50000 - 65000 £ per year.
We are seeking an experienced D365 CE & Power Platform Technical Consultant to join our team. The successful candidate will provide application support, troubleshooting, and enhancements for Microsoft Dynamics 365 Customer Engagement (CE) solutions and the wider Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse). This role involves working closely with business users, internal teams, and third-party vendors to ensure smooth system operations, timely resolution of incidents, and the ongoing optimization of CRM and Power Platform solutions.
Key Responsibilities
- Troubleshoot issues related to Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service).
- Support and maintain Power Platform solutions including Canvas Apps, Model-driven Apps, Power Automate flows, Power BI reports, and Dataverse.
- Ensure solutions are configured and maintained in line with company Information Security Policies and ISO 27001 requirements.
- Configuration and customisation of Dynamics 365 CE.
- Apply secure configuration and data protection best practices across all system changes and enhancements.
- Manage and coordinate system upgrades, Wave updates, and patch deployments, ensuring operational continuity and minimal disruption.
- Ensure all updates and deployments follow approved change control and security standards.
- Experience with solution lifecycle management (DevOps, ALM).
- Collaborate with business stakeholders to gather requirements and translate them into technical specifications or Change Requests.
- Identify and highlight any security risks or data protection considerations during design and change requests.
Skills, Knowledge and Expertise
- Strong experience supporting Microsoft Dynamics 365 CE (CRM) in a technical or functional role.
- Hands-on experience with the Microsoft Power Platform (Power Apps, Power Automate, Power BI and Power Pages).
- Experience with customisation and configuration within Dynamics 365 CE.
- Good understanding of Dataverse and its role in the Power Platform ecosystem.
- Experience with D365 modules such as Sales, Customer Service, Marketing, or Field Service.
- Microsoft certifications: PL-200, any other certifications are a plus.
- Experience with troubleshooting and updating plugins and javascript.
- Exposure to DevOps, ALM processes, and CI/CD pipelines for Power Platform solutions.
- Knowledge of SQL, data migration, or reporting tools a plus.
- Experience with Azure services, APIs, or PowerShell scripting a plus.
D365 CE & Power Platform Consultant employer: Codec
Join a dynamic and innovative team where your expertise in D365 CE and the Power Platform will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through continuous learning opportunities and professional development. Located in a vibrant area, we offer competitive benefits and a supportive environment that encourages creativity and problem-solving, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land D365 CE & Power Platform Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the D365 and Power Platform community. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your work with Dynamics 365 CE and the Power Platform. Include case studies or examples of how you've solved problems or optimised solutions. This will make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to D365 CE and the Power Platform. Practice explaining your thought process when troubleshooting issues or implementing enhancements. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace D365 CE & Power Platform Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the D365 CE & Power Platform Consultant role. Highlight your experience with Dynamics 365 and the Power Platform, showcasing specific projects or achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your hands-on experience with the tools we use and how you can contribute to optimising our CRM solutions.
Showcase Your Technical Skills:Don’t forget to highlight your technical skills in your application. Mention any relevant certifications, like PL-200, and your experience with troubleshooting, configuration, and customisation of Dynamics 365 CE and Power Platform solutions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Codec
✨Know Your D365 CE Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Customer Engagement modules like Sales, Customer Service, and Marketing. Be ready to discuss specific scenarios where you've troubleshot issues or enhanced solutions, as this will show your hands-on experience.
✨Show Off Your Power Platform Skills
Familiarise yourself with the Microsoft Power Platform, especially Power Apps, Power Automate, and Power BI. Prepare examples of how you've used these tools to create solutions or automate processes, as this will demonstrate your practical expertise.
✨Understand Security and Compliance
Since the role involves adhering to Information Security Policies and ISO 27001 requirements, be prepared to discuss how you've implemented secure configurations and data protection best practices in past projects. This shows that you take security seriously.
✨Communicate Effectively with Stakeholders
Highlight your experience in collaborating with business users and internal teams. Be ready to share examples of how you've gathered requirements and translated them into technical specifications, as effective communication is key in this role.
