Senior Manager - BCG Vantage, Non-Financial Risk Management

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

As a Senior Manager – BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Non‑Financial Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team’s performance across all key performance indicators (case billability, quality, content creation, etc.). You will also be the team lead for the Request Management process; a workflow process that facilitates case teams' support from the R&C Vantage team, ensuring that there is a clear internal team process for task assignment, completion and recording. You will also be responsible for reviewing requests on a periodic basis to identify trends and insights that will influence team strategy. You will be the lead in the team to track the development of all IP across the team, having a clear IP development strategy, that is effectively managed, executed and results in delivery of the tools on case work by the responsible team members.

The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non‑financial risks, and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager – BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value‑add to BCG clients and case teams.

As a Non‑Financial Risk Management expert, you will be familiar with risks that can significantly impact an organisation’s resilience, reputation, and long‑term value. You will be comfortable with, and able to flex between, the following risks: Strategic Risk (risks related to flawed strategies, geo‑politics, security or poor decision‑making), Operational Risk (failures in internal processes, systems, or human errors, including Third‑Party & Outsourcing Risk (dependency on vendors and suppliers)) and Compliance & Regulatory Risk (breaches of laws, regulations, or internal policies). You will understand how risk management and compliance functions are organized and the management information approach to report on risks to risk committees. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable.

YOU'RE GOOD AT

• Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context
• Leading development and commercialization of knowledge and assets e.g. tools, including non‑financial risk management frameworks, target operating models, and cost optimisation scenarios
• Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility
• Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact
• Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members
• Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast‑paced environment
• Staying current In your topic and forward thinking with regards to market trends
• Working autonomously, understanding nuances and hierarchies in the operating environment
• Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player

What You’ll Bring

• Bachelor's degree (or equivalent) required, (advanced credentials preferred); namely a senior qualification in risk management such as the Level 5 - International Certificate in Enterprise Risk Management, the Certified Risk Professional designation and / or a Fellow of a Risk Management Institute (not exhaustive)
• 5+ years consulting experience in non‑financial risk management In financial services and one other sector required; candidates with consulting experience preferred
• In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred
• Tenures of at least 2 years in a second line function (ideally Operational Risk) or a 1.5 Line function ('in business risk and controls') focused on operational risk processes. Risk management experience in a number of corporate entities
• Specialization in relevant non‑financial risk management in banking and at least one other sector
• Experience in coordinating, collecting and managing workflow processes
• Fluency in English; added extra if fluent in any or all of these: German, Spanish Italian
• Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best in class team experience
• Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment
• Solid commercial acumen

As a Senior Manager – BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer.