At a Glance
- Tasks: Manage Salesforce, support sales teams, and ensure smooth commercial operations.
- Company: Join Code Wizards Group, a leader in gaming infrastructure.
- Benefits: Flexible working hours, competitive pay, and a dynamic work environment.
- Other info: Opportunities for growth and collaboration across various departments.
- Why this job: Be part of an exciting industry and help shape the future of gaming.
- Qualifications: Experience in admin or sales support, and familiarity with CRM systems.
The predicted salary is between 30000 - 40000 £ per year.
Code Wizards Group is a world leader in backend and multiplayer infrastructure for the gaming industry. From high-scale AAA console and PC games to fast-paced mobile indie titles, we empower studios to bring multiplayer experiences to life. In a period of growth, we are looking for an organised and proactive Operations Administrator to join our Sales team. This role is ideal for someone who enjoys working across sales, finance, and administration functions while supporting the smooth day-to-day running of commercial operations. You should be highly organised, dependable, and enjoy supporting a busy commercial team. You take pride in keeping systems accurate, processes efficient, and helping the wider business operate smoothly.
DUTIES AND RESPONSIBILITIES
- Manage and maintain Salesforce and CRM systems, ensuring all customer and sales data is accurate and up to date.
- Support the sales and commercial teams with administrative tasks and reporting.
- Process expenses, purchase orders, invoices, and assist with basic financial administration.
- Monitor CRM data quality and produce regular pipeline and activity reports.
- Coordinate customer documentation, contracts, and onboarding information.
- Assist with scheduling meetings, preparing presentations, and managing calendars where required.
- Liaise with internal departments including finance, operations, and customer service.
- Support account management activities and customer communications.
- Track sales activity, renewals, and follow-up actions.
- Maintain filing systems and ensure commercial records are organised and compliant.
- Help improve administrative processes and identify efficiencies within workflows.
SKILLS AND EXPERIENCE
- Previous experience in an administrative, commercial support, sales support, or operations role.
- Experience using Salesforce or similar CRM platforms.
- Strong attention to detail and organisational skills.
- Comfortable handling expenses, invoicing, and financial administration tasks.
- Good working knowledge of Microsoft Office, particularly Excel and Outlook.
- Strong communication skills with a professional and friendly approach.
- Ability to manage multiple tasks and work independently.
- A proactive attitude and willingness to support different areas of the business.
EMPLOYMENT ARRANGEMENTS
Part-time or full-time considered. Flexible working arrangements may be available depending on experience and business needs.
Sales Operations Pro - CRM & Reporting in Reading employer: Code Wizards
At Code Wizards Group, we pride ourselves on being a dynamic and innovative employer in the gaming industry, offering a collaborative work culture that values creativity and teamwork. Our Sales Operations Pro role provides ample opportunities for professional growth, with flexible working arrangements to support a healthy work-life balance. Join us to be part of a passionate team dedicated to empowering game studios and delivering exceptional multiplayer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Pro - CRM & Reporting in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the gaming industry, especially those at Code Wizards Group. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got experience with Salesforce or CRM systems, make sure to highlight that in conversations. We love seeing candidates who can hit the ground running.
✨Tip Number 3
Be proactive! When you get the chance to chat with someone from the team, ask insightful questions about their processes. It shows you're genuinely interested and ready to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our awesome team!
We think you need these skills to ace Sales Operations Pro - CRM & Reporting in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in sales support or operations, and don’t forget to mention any experience with Salesforce or CRM systems!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Operations Pro role. Share specific examples of how you've supported teams in the past and how you can help us keep our operations running smoothly.
Show Off Your Organisational Skills:Since this role requires strong organisational skills, consider including a brief section in your application that showcases how you’ve managed multiple tasks or improved processes in previous jobs. We love a proactive attitude!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Code Wizards
✨Know Your CRM Inside Out
Since the role involves managing Salesforce and other CRM systems, make sure you brush up on your knowledge of these platforms. Be ready to discuss how you've used them in previous roles and any specific features you're familiar with that could benefit the team.
✨Showcase Your Organisational Skills
This position requires a high level of organisation. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight any systems or processes you've implemented to keep things running smoothly.
✨Be Ready for Financial Administration Questions
You'll be handling expenses, invoices, and purchase orders, so expect questions about your experience with financial administration. Brush up on basic financial concepts and be prepared to explain how you've managed similar tasks before.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Consider preparing a few questions to ask the interviewer about the team dynamics and how they collaborate across departments.
