At a Glance
- Tasks: Design and enhance digital products for a vibrant hospitality community.
- Company: Join Knife & Fork, a fast-growing tech and media business in hospitality.
- Benefits: Enjoy a hybrid work setup, generous holiday, and a learning budget.
- Other info: Be the first in-house designer and influence product direction.
- Why this job: Shape the future of hospitality products while working with passionate teams.
- Qualifications: 3-5 years in product/UI design with strong Figma skills.
The predicted salary is between 40000 - 50000 £ per year.
Knife & Fork is a fast-growing membership, media and technology business for people who love hospitality. Through our two brands - CODE Hospitality and Good Food Guide – we build products and communities that help hospitality professionals and food lovers discover the best of the industry through trusted recommendations, member benefits, content and events.
We’re looking for a Product Designer to own the look, feel and flow of our digital products; the CODE app and Good Food Guide. This is a hands-on, end-to-end role: as our first in-house designer you’ll work closely with our Product Lead to take features from rough idea to shipped, design the system everything is built on, and work shoulder-to-shoulder with our developers to get it right in the build. You'll be joining established products with engaged communities, helping shape the next generation of features, UX and design systems.
This role would suit a designer who enjoys operating with autonomy, wants to influence product direction, and is excited by the opportunity to build a design function from the ground up. We use AI extensively across research, design, development and delivery, and every product team member receives a budget for AI tools. This is primarily a product design role. We expect approximately 70-80% of your time to be focused on our digital products, with the remainder supporting brand, marketing and commercial design. If the idea of splitting your week between a Figma design system and a launch campaign sounds energising, you’ll fit right in.
Day-to-day you'll work closely with the Product Lead on digital products, while partnering with the Creative Director and wider team on brand and marketing initiatives.
- Design UI for the CODE app (Flutter, iOS and Android), CODE website (WordPress) and Good Food Guide (web, PWA), from concept through to developer-ready designs in Figma.
- Build and maintain the design system across both products - components, tokens and patterns - keeping it consistent, scalable and on-brand.
- Work collaboratively with developers throughout the build: efficient handoff, design QA, and the iteration that gets things pixel-right.
- Use data and qualitative feedback to guide decisions, advocating for the user and for UX best practice (including mobile and accessibility) across the business.
- Present and rationalise design decisions to stakeholders, and fold their feedback back into the work.
- Create marketing and campaign assets across email, social and print, keeping CODE and Good Food Guide’s identity sharp and consistent.
- Design pitch decks and sales presentations that help win partners and commercial clients.
- Build templates so the marketing and commercial teams can self-serve on routine assets, keeping you focused on the work that needs a designer’s eye.
Requirements:
- 3–5 years of professional design experience, with a strong core in digital product/UI design.
- A portfolio demonstrating strong end-to-end product design work across mobile products and web.
- Advanced Figma skills, including design systems, prototyping and developer handoff.
- Exceptional UI craft, including interaction design, typography, visual hierarchy and accessibility.
- A human-centred approach - you advocate for the user, identify meaningful problems to solve, and use data and feedback to inform decisions.
- Experience working closely with developers and a strong understanding of component-based systems and the realities of building for web and mobile.
- Comfort working autonomously - you’ll be the only designer in the room most days, so you need to be self-directed, organised across competing priorities, and confident in your creative decision making & stakeholder management.
- Experience in hospitality, food & drink, events, lifestyle or membership brands, and a genuine interest in the industry.
- Strong visual design skills and experience working within brand systems.
- Strong brand and marketing design instincts.
- Canva proficiency and the ability to turn around marketing assets quickly.
- Familiarity with Adobe Creative Suite (Photoshop, Illustrator, InDesign).
- Familiarity with user research and usability testing.
- Motion design skills (After Effects, Lottie) for in-app micro-interactions and social content.
Benefits:
- Full ownership of the design function, with direct access to leadership.
- The opportunity to shape products that a passionate community actively uses and cares about.
- A hybrid setup: 3 days a week in our London office and 2 days remote.
- A CODE membership - access to the best restaurants and bars in London at genuine industry rates.
- 25 days holiday plus bank holidays and a Christmas office closure.
- Your birthday off.
- Employer pension contribution.
- £100 annual learning budget, with additional training support available subject to business need.
- Cycle to work scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Product Designer - Contract 6 months in London
✨Show Off Your Skills with a Killer Portfolio
As a freelance UX/UI designer, your portfolio is your best mate. Make sure to showcase a variety of projects that highlight your design process, not just the final product. Include case studies that tell a story about how you approached the problem and the impact of your design solutions.
✨Get Involved in Design Communities
Dive into online design communities like Dribbble, Behance, or even UX forums on Reddit. These platforms not only allow you to showcase your work but also help you connect with potential clients and fellow designers. Plus, attending local design meetups or online webinars can open up freelance opportunities that aren’t advertised elsewhere.
✨Nail Your Pitch
When reaching out to potential clients, tailor your pitches to their specific needs. Highlight how your skills align with their projects and mention any related work you've done. Remember, clients love to see how you can add value to their business, so be clear about what you can bring to the table.
✨Leverage Social Media for Visibility
Showcase your design work on platforms like Instagram or LinkedIn. Post regularly and engage with your audience; ask for feedback on your designs or share insights into your creative process. This not only builds your brand but can lead to potential clients sliding into your DMs!
We think you need these skills to ace Product Designer - Contract 6 months in London
Some tips for your application 🫡
Showcase Your Design Portfolio:As a freelance UX/UI designer, your portfolio is your golden ticket! Make sure it’s packed with your best work, showcasing your design process, user flows, and final products. Highlight projects that demonstrate not just your aesthetic skills but also your ability to solve real user problems.
Tailor Your Application to CODE Hospitality:When applying for the freelance role of Product Designer - Contract 6 months at CODE Hospitality, take a moment to research their style and design language. Customising your CV and portfolio to align with their brand aesthetics shows you're not just any designer, but the perfect fit for their team.
Crisp and Clear Proposals:When you pitch yourself, be direct about what you can bring to the table. Outline your skills clearly and mention your rates upfront. A straightforward proposal lets CODE Hospitality know you're professional and ready to hit the ground running!
Highlight Collaboration Experience:Freelance roles often involve working with various clients. Make sure to showcase any previous collaboration experiences in your CV. Mention how you’ve worked with developers, marketers, or stakeholders to create designs that keep all parties happy — that's a key selling point for us!
How to prepare for a job interview at CODE Hospitality
✨Showcase Your Portfolio like a Pro
Your portfolio is your calling card, so make sure it’s not just pretty but also tells a story. Arrange your best UX/UI design projects in a way that highlights your thought process, problem-solving skills, and the impact of your work. Talk about the challenges you faced and how you tackled them—freelancers need to show they can handle real-world problems.
✨Use Design Tools Effectively
Familiarity with design tools such as Figma, Sketch, and Adobe XD is crucial in our field. Be ready to discuss your experience with these tools in real scenarios. They might ask specific technical questions about how you’d approach a design problem or your workflow, so brush up on those details and think of examples from your previous freelance projects.
✨Prepare for Client-Centric Questions
As a freelancer, you'll be client-facing, so expect questions about handling client feedback and managing expectations. Prepare examples of how you've dealt with difficult situations or miscommunications in previous projects. Your ability to communicate effectively with clients is a major selling point, and it’s worth stressing how well you can read and meet their needs.
✨Demonstrate Flexibility and Self-Management
Freelance work requires a lot of self-discipline and time management. Be prepared to discuss how you organise your time, juggle multiple clients, and prioritise tasks. Sharing how you've successfully managed deadlines and client relationships in the past can really set you apart from the competition and show that you're more than just a designer—you're a complete package.