Job Description:
- 8+ years of hands-on ServiceNow experience.
- 5+ years in a ServiceNow Architect or Lead Developer capacity.
- Proven experience implementing multiple ServiceNow modules (ITSM, ITOM, HRSD, SecOps, GRC/IRM, SPM).
Deep expertise in:
o ServiceNow scripting (Client C Server-side)
o Flow Designer o Integration Hub
o Service Portal / Employee Centre
o ATF
o CMDB architecture
- Strong experience with enterprise integrations (REST, SOAP, MID Server).
- Demonstrated experience delivering end-to-end implementations (design through deployment).
- Strong understanding of security model (ACLs, roles, domain separation).
- Experience working in Agile environments.
- Excellent written and verbal communication skills in English.
- Ability to work in high-pressure, regulated environments.
Desirable
- ServiceNow Certified Technical Architect (CTA) or progress toward CTA.
- Multiple ServiceNow CIS certifications (ITSM, HRSD, ITOM, SecOps, GRC).
- Experience in financial services or regulated industries.
- Knowledge of DevOps and CI/CD pipelines.
- Experience with ServiceNow Performance Analytics and Reporting.
- Familiarity with cloud infrastructure and enterprise integration platforms.
- Experience supporting audits and regulatory compliance initiatives
ServiceNow Architect in South Cave employer: Code Convergence Limited
As a leading employer in the tech industry, we offer ServiceNow Architects an exceptional work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a supportive culture that values diverse perspectives. Located in a vibrant city, our office provides a dynamic atmosphere where you can thrive professionally while enjoying a balanced lifestyle.
