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- Tasks: Welcome guests, manage check-ins, and provide exceptional customer service.
- Company: Join the vibrant Destiny Student team transforming summer accommodation.
- Benefits: Affordable live-in accommodation, free stays, and performance bonuses.
- Other info: Enjoy social events and excellent career growth opportunities.
- Why this job: Gain hands-on experience in hospitality while having fun and making friends.
- Qualifications: Enthusiastic team player with strong communication skills and a positive attitude.
The predicted salary is between 11 - 16 £ per hour.
About Us: Join the Destiny Student Summer Team. Looking for a role that’s fun, rewarding, and boosts your CV? At Destiny Student, we specialise in transforming student residences into vibrant summer accommodation across the UK and Ireland. For three exciting months, we welcome tens of thousands of guests from around the world, and we need enthusiastic people like you to make it happen.
Why join us?
- Hands-on Experience – Gain practical skills in hospitality, customer service, and operations.
- Comprehensive Training – We’ll equip you with everything you need to succeed.
- Team Spirit – Enjoy regular social events and activities that make work fun.
- CV-Boosting Opportunity – Stand out to future employers with real-world experience.
If you’re passionate about people, eager to learn, and ready for an unforgettable summer, this is the role for you. Apply now and be part of something amazing.
Fixed Term Contract Dates
- Start Date: 22nd June 2026
- End Date: 11th September 2026
Responsibilities
As an Accommodation Assistant, you’ll play a key role in ensuring smooth operations and delivering an outstanding experience for every guest. Your responsibilities will include:
- Reception & Administration – Warmly welcome guests, manage check-ins and check-outs, and handle essential administrative tasks to keep everything running seamlessly.
- Customer Service Excellence – Be the friendly face of Destiny Student—providing exceptional service and creating memorable experiences for our guests.
- Reservations & Payments – Process bookings and payments accurately, ensuring a hassle-free experience for every guest.
- Guest Relations – Respond to inquiries, resolve issues promptly, and go the extra mile to enhance guest satisfaction.
- Sales & Upselling – Promote tours and additional products to help guests make the most of their stay.
- Reporting & Documentation – Maintain accurate records, including handovers, maintenance logs, lost property, and guest interactions.
- Housekeeping Support – Assist with linen management, bed-making, and cleaning rooms, bathrooms, kitchens, and common areas. Ensure all departures are prepared for new arrivals. Occasionally, you may help with minor maintenance tasks like unblocking toilets or showers.
- Building Setup & Breakdown – Support the setup and dismantling of accommodation spaces for arrivals and departures.
- Health & Safety Compliance – Follow all health and safety guidelines to maintain a secure environment for guests and staff.
Requirements
We’re looking for enthusiastic team players with excellent interpersonal skills and a positive attitude. Here’s what will help you succeed in this role:
- Team Collaboration & People Skills – Work well with others and build strong rapport with both guests and colleagues.
- Friendly & Professional Demeanour – Balance efficiency with warmth, especially during busy reception periods.
- Reliability & Work Ethic – Show great timekeeping, resilience, and a proactive approach to problem-solving.
- Customer Service Mindset – Handle guest concerns calmly and positively, always aiming for the best solution.
- Tech Savvy – Comfortable with daily computer tasks, including Microsoft Word, Excel, and general IT skills. Ability to adapt to new software quickly.
- Strong Communication Skills – Clear and effective communication with guests and internal teams is essential.
- Language Skills – Fluent English (spoken, written, and reading) is required. Additional languages such as Spanish, Italian, French, German, or Cantonese are a plus.
- Right Attitude Above All – We believe skills can be taught—what matters most is your willingness to learn and grow.
Eligibility
You must have the Right to Work in the UK. Unfortunately, we cannot offer sponsorship.
Work Details & Benefits
- Affordable Live-In Accommodation – Looking for a summer job and a chance to experience life in a new city? We offer comfortable, affordable staff accommodation so you can make the most of your summer adventure.
- Free Destiny Stays – Travel and explore. Enjoy complimentary stays in our other locations as a valued team member.
- Family & Friends Discounts – Share the experience—special discounts for your loved ones.
- Employee Recognition – Your hard work matters. We celebrate and reward our team’s achievements.
- Performance-Based Bonus – Outstanding performance doesn’t go unnoticed—earn discretionary bonuses for going above and beyond.
- Exclusive Tour Partnerships – Access unique local tours and experiences through our partner programs.
- Team Events & Social Activities – Join a vibrant, supportive workplace where social events and team-building activities make it easy to form friendships and have fun. Past team members highlight this as one of the best parts of the job.
Job Outline
- Contract Type: Fixed-Term contract
- Hours: Minimum 24 hours per week, typically 30–40 hours
- Shift Work: Rotating shifts, including nights. Your schedule will be provided at least one week in advance.
- Weekend Availability: Required to ensure smooth operations and excellent guest service.
How to Apply
If you’re passionate about hospitality and ready to make an impact, send us your CV and a cover letter detailing your experience. Destiny Student is an equal opportunity employer. We welcome applicants from all backgrounds and experiences. Join us for a summer of growth, fun, and unforgettable experiences.
Summer Accommodation Assistant- London employer: Code and Destiny Student
Contact Detail:
Code and Destiny Student Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Accommodation Assistant- London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Destiny Student. Understand their values and what makes them tick. This will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills match the role of Accommodation Assistant—think customer service and teamwork!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you care about the opportunity and are ready to represent Destiny Student well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a fab fit!
We think you need these skills to ace Summer Accommodation Assistant- London
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight any relevant experience in hospitality or customer service, and don’t forget to showcase your people skills. We want to see what makes you unique!
Personalise Your Cover Letter: Your cover letter is your chance to shine! Tailor it to the role by mentioning why you're excited about working with us at Destiny Student. Show us your passion for hospitality and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point—just like we do with our guests!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Code and Destiny Student
✨Know the Company
Before your interview, take some time to research Destiny Student. Understand their mission, values, and what makes them unique in the hospitality sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As an Accommodation Assistant, you'll be interacting with guests from all over the world. Prepare examples of how you've successfully handled customer service situations in the past. Highlight your ability to remain calm and friendly under pressure—this is key for creating memorable experiences!
✨Demonstrate Team Spirit
Teamwork is essential in this role. Think of instances where you've collaborated with others to achieve a common goal. Be ready to discuss how you can contribute to a positive team environment and support your colleagues during busy periods.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training process, team events, or how success is measured in the role. This shows that you're engaged and eager to learn more about the position and the company culture.