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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins, and ensure a fantastic stay.
- Company: Join Destiny Student, a leader in summer accommodation across the UK and Ireland.
- Benefits: Enjoy affordable live-in accommodation, free stays, and performance bonuses.
- Why this job: Gain hands-on experience in hospitality while having an unforgettable summer.
- Qualifications: Team player with great communication skills and a passion for customer service.
- Other info: Participate in fun team events and enjoy a vibrant work environment.
The predicted salary is between 1300 - 1800 £ per month.
About Us
Destiny Student specializes in providing affordable summer accommodation in student residences across the UK and Ireland. For three vibrant months each year, we transform purpose-built student properties into dynamic pop-up hotel and hostel spaces, welcoming tens of thousands of guests from around the world. We pride ourselves on delivering exceptional value and friendly service. Beyond creating memorable experiences for our guests, we invest in our people—offering hands-on training, leadership opportunities, and a supportive, social work environment. Regular team events and activities make working with us both rewarding and enjoyable. This is more than a job—it’s a fantastic CV-boosting opportunity that combines professional growth with an unforgettable summer experience.
Why join us?
- Hands-on Experience – Gain practical skills in hospitality, customer service, and operations.
- Comprehensive Training – We’ll equip you with everything you need to succeed.
- Team Spirit – Enjoy regular social events and activities that make work fun.
- CV-Boosting Opportunity – Stand out to future employers with real-world experience.
If you’re passionate about people, eager to learn, and ready for an unforgettable summer, this is the role for you! Apply now and be part of something amazing.
Fixed Term Contract Dates
- Start Date: 1st June 2026
- End Date: 3rd September 2026
Responsibilities
As an Accommodation Assistant, you’ll play a key role in ensuring smooth operations and delivering an outstanding experience for every guest. Your responsibilities will include:
- Reception & Administration — Warmly welcome guests, manage check-ins and check-outs, and handle essential administrative tasks to keep everything running seamlessly.
- Customer Service Excellence — Be the friendly face of Destiny Student—providing exceptional service and creating memorable experiences for our guests.
- Reservations & Payments — Process bookings and payments accurately, ensuring a hassle-free experience for every guest.
- Guest Relations — Respond to inquiries, resolve issues promptly, and go the extra mile to enhance guest satisfaction.
- Sales & Upselling — Promote tours and additional products to help guests make the most of their stay.
- Reporting & Documentation — Maintain accurate records, including handovers, maintenance logs, lost property, and guest interactions.
- Housekeeping Support — Assist with linen management, bed-making, and cleaning rooms, bathrooms, and common areas. Ensure all departures are prepared for new arrivals. Occasionally, you may help with minor maintenance tasks like unblocking toilets or showers.
- Building Setup & Breakdown — Support the setup and dismantling of accommodation spaces for arrivals and departures.
- Health & Safety Compliance — Follow all health and safety guidelines to maintain a secure environment for guests and staff.
Requirements
- Team Collaboration & People Skills — Work well with others and build strong rapport with both guests and colleagues.
- Friendly & Professional Demeanour — Balance efficiency with warmth, especially during busy reception periods.
- Reliability & Work Ethic — Show great timekeeping, resilience, and a proactive approach to problem-solving.
- Customer Service Mindset — Handle guest concerns calmly and positively, always aiming for the best solution.
- Tech Savvy — Comfortable with daily computer tasks, including Microsoft Word, Excel, and general IT skills. Ability to adapt to new software quickly.
- Strong Communication Skills — Clear and effective communication with guests and internal teams is essential.
- Language Skills — Fluent English (spoken, written, and reading) is required. Additional languages such as Spanish, Italian, French, German, or Cantonese are a plus.
- Right Attitude Above All — We believe skills can be taught—what matters most is your willingness to learn and grow.
Eligibility
You must have the Right to Work in the UK. We cannot offer sponsorship.
Work Details & Benefits
- Affordable Live-In Accommodation — Comfortable, affordable staff accommodation for a summer experience.
- Free Destiny Stays — Complimentary stays in our other locations as a valued team member.
- Family & Friends Discounts — Special discounts for your loved ones.
- Employee Recognition — Your hard work matters; we celebrate and reward achievements.
- Performance-Based Bonus — Discretionary bonuses for outstanding performance.
- Exclusive Tour Partnerships — Access unique local tours and experiences through our partner programs.
- Team Events & Social Activities — A vibrant, supportive workplace with events that help teammates connect and have fun.
Job Outline
- Contract Type: fixed-term contract
- Hours: Minimum 24 hours per week, typically 30–40 hours
- Shift Work: Rotating shifts, including nights. Your schedule will be provided at least one week in advance.
- Weekend Availability: Required to ensure smooth operations and excellent guest service.
How to Apply
If you’re passionate about hospitality and ready to make an impact, send us your CV and a cover letter detailing your experience. Destiny Student is an equal opportunity employer. We welcome applicants from all backgrounds and experiences. Join us for a summer of growth, fun, and unforgettable experiences!
Summer Accommodation Assistant - Edinburgh employer: Code and Destiny Student
Contact Detail:
Code and Destiny Student Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Accommodation Assistant - Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Destiny Student. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Accommodation Assistant. Remember, they want to see your personality shine through!
✨Tip Number 3
Show off your people skills! Since this role is all about customer service, be ready to share examples of how you've gone above and beyond for guests or customers in the past. Make it clear that you’re all about creating memorable experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Summer Accommodation Assistant - Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your CV and cover letter, let your enthusiasm for hospitality shine through! We want to see that you're excited about creating memorable experiences for our guests.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the role. We love seeing how your background aligns with what we do at Destiny Student!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. No need for fluff—just show us what you've got!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Code and Destiny Student
✨Know Your Stuff
Before the interview, make sure you understand what Destiny Student is all about. Familiarise yourself with their mission, values, and the specifics of the Summer Accommodation Assistant role. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role is all about customer service and teamwork, be ready to share examples of how you've successfully interacted with guests or worked in a team. Highlight any experiences where you went above and beyond to ensure someone had a great experience.
✨Dress for Success
Even though it’s a summer job, first impressions matter! Dress smartly and professionally for your interview. It shows that you respect the opportunity and are serious about the role. Plus, it’ll boost your confidence!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team events, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the company culture is the right fit for you.
