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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins, and provide exceptional customer service.
- Company: Join the vibrant Destiny Student Summer Team in London!
- Benefits: Affordable live-in accommodation, free stays, and performance bonuses.
- Other info: Enjoy social events and build friendships in a supportive workplace.
- Why this job: Gain hands-on experience in hospitality while having fun and boosting your CV.
- Qualifications: Enthusiastic team players with great people skills and a positive attitude.
The predicted salary is between 12 - 15 ÂŁ per hour.
About Us
Join the Destiny Student Summer Team! Looking for a role that’s fun, rewarding, and boosts your CV? At Destiny Student, we specialise in transforming student residences into vibrant summer accommodation across the UK and Ireland. For three exciting months, we welcome tens of thousands of guests from around the world, and we need enthusiastic people like you to make it happen!
Why join us?
- Hands‑on Experience – Gain practical skills in hospitality, customer service, and operations.
- Comprehensive Training – We’ll equip you with everything you need to succeed.
- Team Spirit – Enjoy regular social events and activities that make work fun.
- CV‑Boosting Opportunity – Stand out to future employers with real‑world experience.
Fixed Term Contract Dates
Start Date: 22nd June 2026
End Date: 11th September 2026
Responsibilities
- Reception & Administration – Warmly welcome guests, manage check‑ins and check‑outs, and handle essential administrative tasks to keep everything running seamlessly.
- Customer Service Excellence – Be the friendly face of Destiny Student – providing exceptional service and creating memorable experiences for our guests.
- Reservations & Payments – Process bookings and payments accurately, ensuring a hassle‑free experience for every guest.
- Guest Relations – Respond to inquiries, resolve issues promptly, and go the extra mile to enhance guest satisfaction.
- Sales & Upselling – Promote tours and additional products to help guests make the most of their stay.
- Reporting & Documentation – Maintain accurate records, including handovers, maintenance logs, lost property, and guest interactions.
- Housekeeping Support – Assist with linen management, bed‑making, and cleaning rooms, bathrooms, kitchens and common areas. Ensure all departures are prepared for new arrivals. Occasionally, you may help with minor maintenance tasks like unblocking toilets or showers.
- Building Setup & Breakdown – Support the setup and dismantling of accommodation spaces for arrivals and departures.
- Health & Safety Compliance – Follow all health and safety guidelines to maintain a secure environment for guests and staff.
Requirements
We’re looking for enthusiastic team players with excellent interpersonal skills and a positive attitude. Here’s what will help you succeed in this role:
- Team Collaboration & People Skills – Work well with others and build strong rapport with both guests and colleagues.
- Friendly & Professional Demeanour – Balance efficiency with warmth, especially during busy reception periods.
- Reliability & Work Ethic – Show great time‑keeping, resilience, and a proactive approach to problem‑solving.
- Customer Service Mindset – Handle guest concerns calmly and positively, always aiming for the best solution.
- Tech Savvy – Comfortable with daily computer tasks, including Microsoft Word, Excel, and general IT skills. Ability to adapt to new software quickly.
- Strong Communication Skills – Clear and effective communication with guests and internal teams is essential.
- Language Skills – Fluent English (spoken, written, and reading) is required. Additional languages such as Spanish, Italian, French, German, or Cantonese are a plus.
- Right Attitude Above All – We believe skills can be taught—what matters most is your willingness to learn and grow.
- Eligibility – You must have the Right to Work in the UK. Unfortunately, we cannot offer sponsorship.
Work Details & Benefits
- Affordable Live‑In Accommodation – Comfortable, affordable staff accommodation so you can make the most of your summer adventure.
- Free Destiny Stays – Travel and explore! Enjoy complimentary stays in our other locations as a valued team member.
- Family & Friends Discounts – Share the experience—special discounts for your loved ones.
- Employee Recognition – Your hard work matters. We celebrate and reward our team’s achievements.
- Performance‑Based Bonus – Outstanding performance doesn’t go unnoticed—earn discretionary bonuses for going above and beyond.
- Exclusive Tour Partnerships – Access unique local tours and experiences through our partner programs.
- Team Events & Social Activities – Join a vibrant, supportive workplace where social events and team‑building activities make it easy to form friendships and have fun.
Job Outline
Contract Type: Fixed‑Term contract
Hours: Minimum 24 hours per week, typically 30–40 hours
Shift Work: Rotating shifts, including nights. Your schedule will be provided at least one week in advance.
Weekend Availability: Required to ensure smooth operations and excellent guest service.
Equal Opportunity Statement
Destiny Student is an equal opportunity employer. We welcome applicants from all backgrounds and experiences.
Summer Accommodation Assistant- London employer: Code and Destiny Student
Contact Detail:
Code and Destiny Student Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Accommodation Assistant- London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Destiny Student's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, try role-playing with a friend. Focus on how you'd handle guest inquiries or complaints to demonstrate your friendly and professional demeanour.
✨Tip Number 3
Be ready to showcase your adaptability! During the interview, share examples of how you've quickly learned new software or handled unexpected situations. This will highlight your tech-savvy nature and problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Destiny Student family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Summer Accommodation Assistant- London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality and customer service shine through. We want to see that you're excited about the role and ready to make a positive impact on our guests' experiences!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. Focus on teamwork, communication, and any previous roles in customer service or hospitality to show us you’re the perfect fit.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be great for the Summer Accommodation Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Destiny Student.
How to prepare for a job interview at Code and Destiny Student
✨Know the Company
Before your interview, take some time to research Destiny Student. Understand their mission, values, and what makes them unique in the hospitality sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Summer Accommodation Assistant, you'll be interacting with guests from all over the world. Prepare examples of how you've successfully handled customer service situations in the past. Highlight your ability to remain friendly and professional, even during busy times.
✨Demonstrate Team Spirit
This role is all about collaboration. Be ready to discuss experiences where you've worked as part of a team. Emphasise your positive attitude and how you contribute to a fun and supportive work environment, which is key for this position.
✨Be Ready for Practical Scenarios
Expect some situational questions that may relate to guest relations or problem-solving. Think about how you would handle common issues, like a guest complaint or a booking error. Showing that you can think on your feet will impress the interviewers.