At a Glance
- Tasks: Lead the housekeeping team and ensure top-notch cleanliness at our vibrant hostel.
- Company: Join Code Hostel, a lively accommodation hub in Edinburgh.
- Benefits: Enjoy personal development plans, free getaways, and team-building activities.
- Other info: Flexible weekend availability is required for smooth operations.
- Why this job: Make a real impact on guest experiences while growing your career.
- Qualifications: Experience in hospitality and strong communication skills are a must.
The predicted salary is between 20790 - 25410 £ per year.
About Us: Code Hostel, a vibrant and innovative accommodation establishment situated in the heart of Edinburgh, is seeking a dynamic and motivated individual to join our team as a Housekeeping Supervisor. Our hostel is known for its unique blend of modern amenities, friendly atmosphere, and budget-friendly accommodations, making it a preferred choice for travelers from all walks of life.
Responsibilities: As the Housekeeping Supervisor, you will ensure the smooth functioning of daily operations at Code Hostel - The Court & The Loft. This role will be hands-on cleaning as well as managing. Your responsibilities will include:
- Leadership of Housekeeping Team: Lead the daily operations of the housekeeping department, ensuring all areas of the hostel (guest rooms, public areas, back of house) are maintained to high standards of cleanliness and hygiene. Work with the team during core housekeeping times to ensure targets and standards are met and lead by example. Improve housekeeping ways of working to drive efficiencies. Assign tasks to housekeeping staff, manage schedules, and ensure adequate coverage. Conduct regular team meetings and provide training for staff on cleaning techniques, safety protocols, and customer service. Communicate with front of house on early check-ins, no shows, late checkouts and other operational necessities. Manage weekly, fortnightly, monthly & quarterly deep cleans.
- Quality Control & Inspection: Perform routine inspections of guest rooms, common areas, and other facilities to ensure they meet the hostel’s cleanliness standards. Address any issues or deficiencies and take immediate corrective action. Establish and update cleaning standards and procedures to align with the hostel’s quality expectations.
- Inventory Management: Monitor and manage the inventory of cleaning supplies, linen, and guest room amenities, ensuring adequate stock levels at all times. Record & log all lost & found accurately.
- Compliance with Health & Safety Standards: Ensure compliance with all hostel policies, health and safety regulations, and legal requirements related to cleanliness, hygiene, and sanitation. Implement proper safety procedures for handling hazardous materials and train staff in safe cleaning practices. Conduct periodic safety training and drills to ensure team readiness in case of emergencies. Conduct Daily Fire Checks.
- Guest Satisfaction & Complaint Resolution: Address guest concerns or complaints regarding cleanliness and housekeeping services promptly and professionally. Collaborate with the front desk and other departments to ensure smooth communication and service delivery that enhances guest satisfaction. Proactively gather feedback to improve the quality of housekeeping services.
- Training & Development: Encourage skill development, cross-training, and opportunities for career growth within the department. Foster a positive and motivated work environment.
- Collaboration with Other Departments: Work closely with the front office and food & beverage teams to ensure coordinated efforts in providing guests with a seamless experience. Support during breakfast as required. Work closely with Maintenance to ensure repairs are logged and dealt with in a timely manner.
- Administration: Linen and chemical stock counts performed accurately. Ensure Logit Compliance.
Requirements: Previous experience in the hospitality industry, with a focus on guest services. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Familiarity with hospitality software and booking systems. Enthusiastic about creating a positive and welcoming atmosphere for guests.
Benefits & Perks: Grow With Us – Development That Makes a Difference. Personal Development Plans: Every team member gets access to a tailored development plan designed to help you achieve your goals—whether you want to climb the ladder, pivot into a new role, or sharpen your skills. Growth Mindset Culture: We embrace curiosity and continuous learning. You’ll be encouraged to take initiative, try new things, and learn from every experience. Mistakes? They’re stepping stones to success. Career Progression Opportunities: From internal promotions to cross-functional moves, we’re all about unlocking your potential. Many of our leaders started on the front line—and we’ll support you in doing the same. Learning & Training Access: We offer on-the-job training, leadership coaching, and access to external learning opportunities, so you’re always one step ahead. Be Recognised: We celebrate success—loudly. Standout team members are recognised regularly, and every 6 months one CoDE star wins a fully-paid trip to explore another city. Free Getaways: Enjoy up to 5 complimentary overnight stays each year at CoDE and Destiny Student properties, for you plus one lucky guest. Family & Friends: Your loved ones deserve the CoDE experience too! Treat them to up to 30% off stays, valid for 7 nights per year. Birthday Surprises: Celebrate your big day with a birthday voucher as a thank-you from us to you. Explore More for Less: Enjoy discounted local tours and free entry to our Lost Close Tour. Friends and family? 30% off, too! ☕ Perks on Shift: Get a free hot drink every shift, plus 25% off all food and drinks. Team Time: From social events to team-building activities, we’re all about good vibes and great company. Give Back: Take a paid volunteering day each year to support causes that matter to you. Tips & Rewards: Fair gratuities: shared based on shifts, adding around 50p/hour to your pay. Summer KPI Incentives: earn up to £1/hour extra for smashing performance targets and potentially earning up to an extra £500 over the summer period. Commissions: sales commissions for selling tours.
Schedule: Weekend Availability: As part of our operational needs, we require candidates with availability during weekends. This ensures coverage and contributes to the smooth functioning of our operations. Your flexibility is appreciated in maintaining the quality of service we provide throughout the week, including weekends.
How to Apply: If you are passionate about the hospitality industry, possess strong organizational and interpersonal skills, and are ready to contribute to the success of Code Hostel, please submit your resume and a cover letter detailing your relevant experience. Code Hostel is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Join us in providing a memorable experience for travelers in the heart of Edinburgh!
Housekeeping Supervisor in Edinburgh employer: Code and Destiny Student
Destiny Student is an exceptional employer, offering a vibrant work culture where hospitality and guest satisfaction are at the forefront. With live-in accommodation options and performance bonuses, employees enjoy a supportive environment that fosters personal growth and teamwork across our UK locations, making it an ideal place for those seeking meaningful summer employment.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Edinburgh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Code and Destiny Student. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Code and Destiny Student
Don't be shy about reaching out to Code and Destiny Student directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor in Edinburgh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Code and Destiny Student and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Code and Destiny Student
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
