Event Security Officer in Southampton

Code 9 Security is recruiting highly competent and professional event security operatives. You will be responsible for the safety, security, and well-being of guests attending a wide variety of events and, in all cases, delivering a world-class guest experience. You will have a keen eye for detail, excellent communication skills, and a passion for customer care. As an Event Security Officer, you will be a key member of our frontline team. You will report to an Operations Manager and any supervisors or leadership representatives they duly appoint.

Typical duties include:

• Warmly welcoming guests to and from the venue.
• Controlling access points.
• Carrying out searches in accordance with the venue policy.
• Undertaking foot patrols.
• Providing an emergency response to first aid and fire situations.
• Liaising with the event organisers.

You will inspire and possess high professionalism, naturally deal with situations calmly yet confidently, and make well-reasoned, proportionate decisions, often under pressure.

Responsibilities:

• Provide a warm, friendly, and professional greeting to guests.
• Implement the venue search and admission policies.
• Proactively patrol the venue to identify health and safety issues, potential threats, and any obstructions to escape routes.
• Professionally, proportionately, and objectively defuse conflict and hostility.
• Competently and proportionately use physical intervention techniques as necessary.
• Maintain accurate records of occupancy, checks, and occurrences.
• Proactively and promptly respond to support colleagues and react to observed threats or alarm activations.
• Investigate suspicious activity, persons and vehicles of interest, sharing information with colleagues, management, and the police, as appropriate.
• Maintain appropriate records and detailed accounts of incidents in the required form.
• Challenge, apprehend, detain and, where appropriate, arrest suspects and liaise with the police to preserve evidence, prepare statements and file incident reports.
• Support stakeholders so far as is reasonable.
• Act as an Ambassador for the Company, maintaining high standards of driving and professional behaviour.

Requirements and Skills:

• Frontline SIA licence in Door Supervision or Close Protection.
• Full Driving Licence (Highly Desirable, Not Essential).
• First Aid at Work Qualification.
• Proven experience as an event security officer.
• Familiarity and competence in report writing.
• Ability to work confidently alone or as part of a team.

About Us:

We are a well-established and reputable security company providing a full range of licensed security services, including security guarding, door supervision, close protection, and public space surveillance. The Company enjoys an excellent reputation and an impressive client list. It works with a mixture of public sector, commercial, and small business clients, as well as several high-net-worth individuals and public figures. Applicants should note that a frontline SIA licence is required for this role. Applicants must complete screening and vetting before an Offer of Employment can be made. Code 9 Security is a signatory to the Armed Forces Covenant (Gold Award) and guarantees an interview to members of the armed forces community, including but not limited to veterans, reservists and adult members of the cadet forces who meet the criteria as detailed in the role requirements. Additionally, the Company is a signatory to the Blue Light Charter and guarantees interviews to former police officers, members of the special constabulary, firefighters, and ambulance personnel (including community first responders).