At a Glance
- Tasks: Support customers with cutting-edge IP networking and communication systems.
- Company: Join DTC, a leader in high-performance wireless communication technology.
- Benefits: Flexible working, competitive pay, travel opportunities, and ongoing training.
- Other info: Great career growth and international exposure through travel.
- Why this job: Be part of a team making a real impact in critical environments.
- Qualifications: Experience in IP networking and strong problem-solving skills required.
The predicted salary is between 264 - 264 £ per hour.
About Us DTC | A Codan Company develops high-performance wireless communication systems used in some of the most demanding environments worldwide, from defence and public safety to uncrewed systems. Our technology enables secure, reliable transmission of video, voice, and data where it matters most.
The Role We’re looking for a Field Service Engineer (IP / Networking) to join our team in Whiteley, Hampshire. This is a customer‑facing, hands‑on role for someone who enjoys working with complex technical systems and wants to be involved across the full life cycle from pre‑sales support and demonstrations through to delivery and ongoing customer support. You’ll split your time between working on‑site with customers and supporting activities in the office, including system setup, troubleshooting, and technical support. Travel is a key part of the role, typically up to two weeks per month across the UK, Europe, and occasionally further afield.
You’ll Be Responsible For:
- Providing pre‑ and post‑sales technical support to customers and internal teams
- Supporting system design and configuration across IP networking, RF, and video technologies
- Delivering product demonstrations, installations, and customer training
- Troubleshooting and resolving technical issues remotely and on‑site
- Configuring and supporting IP‑based systems (e.g. VLANs, multicast/unicast, RTSP)
- Supporting integration of wireless and communication systems into wider networks
- Producing technical documentation and contributing to continuous product improvement
- Working closely with Sales, Engineering, and Product teams to deliver tailored solutions
What We’re Looking For:
Essential
- Experience working with IP networking and network-based systems
- Understanding of networking fundamentals (e.g. VLANs, routing, multicast/unicast)
- Strong problem‑solving skills with a structured approach to troubleshooting
- Ability to communicate technical concepts clearly to a range of audiences
- Customer‑facing mindset with strong interpersonal skills
- Willingness to travel regularly (UK, Europe, and occasionally worldwide)
Desirable
- Experience in a field service, technical support, or pre‑sales engineering role
- Background in defence, security, telecommunications, or similar environments
- Familiarity with RF or wireless communication systems
- Experience with video streaming/encoding technologies (e.g. H.264 / HEVC)
- Experience using network troubleshooting tools (e.g. Wireshark)
We’re open to candidates from a range of backgrounds, including those leaving the armed forces, as well as individuals with commercial experience in a similar role.
Why Join DTC:
- Work with cutting‑edge communication technology used in critical environments
- Be part of a collaborative, customer‑focused engineering team
- Opportunity to work across a wide range of technologies and real‑world applications
- International exposure through travel and customer engagement
- Ongoing development and training, including support to build RF domain knowledge
- Flexible working and competitive benefits
Apply If you enjoy solving technical challenges, working directly with customers, and want to be part of a team delivering high‑performance communication systems worldwide, we’d love to hear from you. Security Clearance (SC) eligibility required.
Field Service Engineer (IP / Networking) in Hampshire employer: Codan Limited
DTC | A Codan Company is an exceptional employer that offers a dynamic work environment in Whiteley, Hampshire, where you can engage with cutting-edge communication technology in critical applications. Our collaborative culture fosters professional growth through ongoing training and international exposure, while our commitment to flexible working arrangements and competitive benefits ensures a rewarding work-life balance. Join us to be part of a team that values innovation and customer focus, making a real impact in the field of wireless communication systems.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (IP / Networking) in Hampshire
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Engineer (IP / Networking) role you’re after at Codan Limited.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Codan Limited a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Codan Limited.
✨Apply Through Company Websites
When you spot a role like Field Service Engineer (IP / Networking) at Codan Limited, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Field Service Engineer (IP / Networking) in Hampshire
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer (IP / Networking), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Codan Limited a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Codan Limited specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Codan Limited
✨Brush Up on Core Engineering Principles
Before heading into the interview with Codan Limited, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Codan Limited want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
