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- Tasks: Join us in warehouse operations, customer service, and business administration.
- Company: Cocus, a Manchester-based supplier of workplace safety equipment.
- Benefits: Flexible part-time hours, hands-on experience, and growth opportunities.
- Other info: Dynamic role with varied tasks and a supportive team environment.
- Why this job: Be a key player in shaping our operations and making workplaces safer.
- Qualifications: Strong communication skills and a desire to learn and grow.
The predicted salary is between 12 - 15 £ per hour.
Company Description: Cocus is a Manchester-based workplace safety equipment supplier dedicated to helping businesses of all sizes create safer, more productive workplaces. From fire safety and traffic management to spill control and COSHH compliance, we provide the products and expertise that businesses rely on to protect their staff.
Role Description: The Operations Assistant is a part-time, on-site role based in Manchester (M12 6LP). This is a varied, hands-on role that sits at the heart of everything we do. You'll be involved in warehouse operations, customer relations, and general business administration, meaning no two days will look the same. As one of our first team members, you'll play a key part in shaping how the business operates and have the opportunity to grow with us.
Working Hours: Monday to Friday, Up to 20 hours per week.
Key Responsibilities:
- Order Fulfilment & Warehouse Operations: Accurately picking, packing, and dispatching customer orders in line with delivery targets. Receiving and booking in incoming stock, checking for discrepancies, and maintaining organised storage across the warehouse.
- Customer Service & Sales: Handling inbound customer enquiries via email, phone, and live chat in a professional and timely manner. Supporting customers in finding the right products for their needs, resolving order issues.
- General Operations & Admin: Supporting the day-to-day running of the business across a broad range of tasks. From supplier communication and stock management to helping shape internal processes.
Qualifications/Requirements:
- Excellent Communication and Customer Service skills
- Ability to manage and prioritise multiple tasks effectively
- Detail-oriented and organised with the ability to work independently
- Desire to learn and grow within the position.
- Physically able to carry out warehouse duties including lifting and manual handling.
- Right to work in the UK.
- Basic IT literacy - comfortable using Gmail and Microsoft Office or similar.
Desirable:
- Full UK Driving Licence
- Previous experience in a warehouse, logistics or customer-facing role.
- Experience with order management systems.
Operations Assistant in Brighton employer: Cocus
Contact Detail:
Cocus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant in Brighton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cocus. Understand their products and values so you can show how you fit into their mission of creating safer workplaces.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and warehouse operations. Think about examples from your past experiences that highlight your skills and how they relate to the role.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the team, let your passion for the role shine through. Talk about why you want to work at Cocus and how you can contribute to their success.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Operations Assistant in Brighton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Operations Assistant role. Highlight your relevant experience in warehouse operations and customer service, and explain how these skills will help us at Cocus.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, so avoid fluff and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cocus
✨Know the Company Inside Out
Before your interview, take some time to research Cocus. Understand their products, values, and mission. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Customer Service Skills
As an Operations Assistant, you'll be dealing with customer enquiries regularly. Prepare examples from your past experiences where you've successfully handled customer issues or provided excellent service. This will demonstrate your capability in a key area of the job.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple tasks, be ready to discuss how you prioritise and organise your workload. You could share specific strategies or tools you use to stay on top of things, which will highlight your detail-oriented nature.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This shows that you're thinking long-term and are genuinely interested in contributing to the company's success.