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- Tasks: Lead cafe operations and create unforgettable guest experiences in a premium chocolate setting.
- Company: A trendy chocolate cafe in the heart of London, focused on quality and service.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Join a passionate team and make every guest's visit a delightful experience.
- Qualifications: 2 years in hospitality, with 1 year in a management role; strong communication skills required.
- Other info: Dynamic work environment with a focus on cleanliness and mentorship.
The predicted salary is between 36000 - 60000 £ per year.
A premium chocolate cafe in London seeks a talented Manager to lead operations and ensure an exceptional guest experience. The ideal candidate is a natural leader with at least 2 years of hospitality experience, including 1 year in management. Passionate about cleanliness, mentoring, and improving guest experiences, you will be responsible for training staff, achieving targets, and maintaining operational standards. This role requires strong English communication skills and proficiency in tools like Excel and Google Docs.
Cafe Operations & Guest Experience Lead employer: Cocomelt London
Contact Detail:
Cocomelt London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Operations & Guest Experience Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it's at a job fair or an informal chat, be yourself. Let your passion for guest experience shine through – it’s what makes you stand out!
✨Tip Number 3
Prepare for interviews by practising common questions related to operations and guest experience. Think about your past experiences and how they relate to the role. We recommend using the STAR method to structure your answers – it really helps!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the time to engage with us directly.
We think you need these skills to ace Cafe Operations & Guest Experience Lead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about creating exceptional guest experiences and maintaining high standards in a café environment.
Highlight Relevant Experience: Make sure to showcase your 2+ years of hospitality experience, especially any management roles. We’re looking for someone who can lead a team effectively, so share specific examples of your leadership skills and achievements.
Be Clear and Concise: Use clear and straightforward language in your application. We appreciate strong English communication skills, so make sure your writing is easy to read and free of jargon. Keep it professional but friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cocomelt London
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to enhance guest experiences in your previous roles. This will demonstrate that you’re not just looking for a job, but that you truly care about creating memorable moments for guests.
✨Highlight Your Leadership Skills
As a Cafe Operations & Guest Experience Lead, showcasing your leadership abilities is crucial. Prepare to discuss your experience in mentoring staff and how you’ve successfully led teams in the past. Use concrete examples to illustrate how you’ve motivated your team to achieve targets and maintain high operational standards.
✨Be Ready with Operational Insights
Familiarise yourself with the operational aspects of running a cafe. Be prepared to discuss how you would handle challenges related to cleanliness, staff training, and achieving targets. Showing that you have a strategic mindset and can think on your feet will impress the interviewers.
✨Demonstrate Your Tech Savviness
Since proficiency in tools like Excel and Google Docs is essential, be ready to talk about your experience with these applications. You might even want to prepare a quick example of how you’ve used these tools to improve operations or track performance metrics in your previous roles.
