Account Manager Client Support (Permanent)
Account Manager Client Support (Permanent)

Account Manager Client Support (Permanent)

London Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive sales growth and maintain client relationships in a creative events environment.
  • Company: Join Britain's leading luxury Event/Production studio with a collaborative sales team.
  • Benefits: Enjoy a hybrid work model, career progression, and a supportive project management team.
  • Why this job: This role offers a chance to thrive in the luxury events market and make impactful connections.
  • Qualifications: 4-5 years of sales experience, preferably in events or hospitality, with strong communication skills.
  • Other info: Competitive spirit and passion for sales are essential; this is a permanent full-time position.

The predicted salary is between 36000 - 60000 £ per year.

Our client is Britain's leading luxury Event/Production studio, seeking an experienced results-oriented sales Account Manager to join a well-organised sales team. This role offers an exciting opportunity to work in a creative environment and directly contribute to the growth of the business.

We are looking for a sales professional who sees this role as a career-defining opportunity. The ideal candidate will have a proven genuine interest in sales and experience in the events industry.

Overview:

The Account Manager will be responsible for driving sales growth and maintaining excellent client relationships for our client’s unique and exclusive collection of elevated events. This full-time, permanent position is primarily focused on the Event Rentals division but will also support the Retail, Wholesale, and OS&E sales teams.

The role is supported by an experienced and passionate project management team and several senior sales directors. Our client’s approach to sales is authentic, passionate, and very much a group effort. They work closely and collaboratively together.

While clients will be assigned to you from existing accounts, the Business Development’s new business growth efforts and inbound enquiries, we are looking for someone who is motivated by revenue growth and client acquisition. The account manager will manage client relationships effectively by converting enquiries into paid jobs and proactively securing repeat business.

Key Responsibilities

  • Grow revenue with existing clients by maintaining excellent relationships and proactively identifying new opportunities
  • Work closely with the project management team to manage overall client relationships
  • Collaborate with the Business Development team on prospective client capabilities meetings and manage incoming enquiries
  • Participate in estimate preparation and answer questions from potential clients
  • Assist in the development of marketing initiatives and communications
  • Support retail, wholesale, and OS&E sales teams as needed

Sales:

  • Proven track record of consistent contributions to a sales team that exceeds sales targets
  • Comfortable with self-initiated proactive sales outreach and relationship-building
  • Thrives in a target-driven environment
  • Sees every client interaction as a potential sales opportunity
  • Consistently grow revenue through strategic account management
  • Develop and execute personalised client engagement strategies
  • Convert initial client interactions into long-term, high-value relationships
  • Demonstrate a consultative selling approach in the luxury events market
  • Proactively identify and pursue new business opportunities
  • Meet and exceed quarterly and annual sales targets

Qualifications and Experience:

  • Minimum 4-5 years proven sales experience
  • Experience and passion in events industry
  • Intrinsic motivation to understand and solve customer needs
  • Strong CRM and sales tracking skills
  • Exceptional negotiation abilities and problem solving
  • Excellent communication and interpersonal skills
  • Proven ability to build and maintain client relationships
  • Competitive spirit and drive to work with the team to exceed targets
  • Strong understanding of the luxury goods sector and high-end clientele
  • Ability to build and maintain strong client relationships
  • Proactive approach to identifying sales opportunities

MUST HAVE

  • Experience in the events, rental or hospitality industry is highly desirable

Additional Details:

  • Reporting to: Directors of the company
  • Location: Hybrid role (3 days in office)
  • Employment Type: Full-time, permanent
  • High potential for career progression

Account Manager Client Support (Permanent) employer: CoCo Group

Join Britain's leading luxury Event/Production studio as an Account Manager and immerse yourself in a vibrant, creative work culture that champions collaboration and innovation. With a strong focus on employee growth, this role offers high potential for career progression while working alongside passionate professionals in the events industry. Enjoy the unique advantage of a hybrid work model, allowing you to balance office engagement with flexibility, all while contributing to the success of exclusive, elevated events.
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Contact Detail:

CoCo Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager Client Support (Permanent)

✨Tip Number 1

Familiarise yourself with the luxury events industry. Research current trends, key players, and successful case studies to demonstrate your knowledge during interviews. This will show your genuine interest and help you connect with the company's vision.

✨Tip Number 2

Network with professionals in the events and hospitality sectors. Attend industry events or join relevant online forums to build relationships and gain insights. This can lead to valuable connections that may help you land the job.

✨Tip Number 3

Prepare to discuss your previous sales achievements in detail. Be ready to share specific examples of how you've exceeded targets and built client relationships. This will highlight your suitability for the role and your results-oriented mindset.

✨Tip Number 4

Showcase your collaborative skills. Since the role involves working closely with project management and business development teams, be prepared to discuss how you've successfully collaborated in past roles to achieve common goals.

We think you need these skills to ace Account Manager Client Support (Permanent)

Sales Expertise
Client Relationship Management
Proactive Sales Outreach
Negotiation Skills
Problem-Solving Skills
Communication Skills
Interpersonal Skills
CRM Proficiency
Target-Driven Mindset
Strategic Account Management
Consultative Selling
Revenue Growth Strategies
Understanding of Luxury Goods Sector
Collaboration with Project Management Teams
Ability to Identify New Business Opportunities

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in sales and the events industry. Use specific examples of how you've exceeded sales targets and built client relationships to demonstrate your suitability for the role.

Craft a Compelling Cover Letter: In your cover letter, express your genuine interest in the position and the company. Mention your passion for the events industry and how your skills align with the responsibilities outlined in the job description.

Showcase Your Achievements: When detailing your work experience, focus on quantifiable achievements. Include metrics such as revenue growth percentages or the number of new clients acquired to illustrate your impact in previous roles.

Prepare for Potential Questions: Anticipate questions related to your sales strategies and client management experiences. Be ready to discuss specific instances where you successfully converted inquiries into paid jobs or developed long-term client relationships.

How to prepare for a job interview at CoCo Group

✨Show Your Passion for Sales

Make sure to express your genuine interest in sales during the interview. Share specific examples of how you've successfully driven sales growth in previous roles, especially within the events industry.

✨Demonstrate Relationship-Building Skills

Prepare to discuss how you've built and maintained strong client relationships in the past. Highlight any strategies you've used to convert initial interactions into long-term partnerships, as this is crucial for the Account Manager role.

✨Understand the Luxury Market

Familiarise yourself with the luxury goods sector and high-end clientele. Be ready to discuss how your understanding of this market can help you tailor your approach to meet client needs effectively.

✨Prepare for Scenario Questions

Anticipate questions that may ask how you would handle specific client situations or challenges. Think about your problem-solving skills and negotiation abilities, and be prepared to provide examples that showcase these strengths.

Account Manager Client Support (Permanent)
CoCo Group
C
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