Account Director - Global Event/Experiential Agency - London

Our client is an award winning global Integrated Experiential Agency.

We are recruiting for x2 Account Director’s with exceptional experiential experience coupled with client growth management experience.

The key role is to build and develop meaningful relationships with top tier clients to ensure client satisfaction and develop business growth.

The Account Director does not manage the day to day running of individual projects, leaving this to the Project Delivery team, but must ensure those teams are delivering to the needs of the client whilst maintaining profitability.

This role will include onsite delivery of events and due to the international nature of the agency will therefore be required travel abroad for periods up to 2 weeks.

Skills and Experience

• Extensive experience in director level account management across all experiential campaigns
• Extensive experience in organic growth business development
• Experience in delivering high profile, complex and large £Million budgets/projects in an Agency environment!!
• Delivering campaigns across gaming, sport and tech.
• Strong pitch management with experience of owning pitches from start to end
• Strong presentation and sales abilities
• Proven leadership qualities
• Experience of working with and presenting to Senior Level client groups and procurement teams within large multinational brands
• Experience in sales, in particular upselling and cross-selling within existing client group
• Impeccable commercial awareness and profitability management skills
• In-depth experience across multiple delivery sectors and comfortable in the specifics of execution. (Exhibitions, events, conference, green field, fixed facility, road shows, government projects)
• Has worked internationally and has experience and understanding of multi-currency projects and regional nuances, pitfalls, H&S, unions etc
• Strong negotiation skills.
• Confident and experienced working with Producers, Project Managers, Production and Technical Managers
• Ability to present information clearly and concisely with excellent oral and written communication skills
• Good level of computer literacy, particularly regarding Microsoft applications
• Clear evidence of growth of account/client portfolio

Key Responsibilities

• Strategic planning to ensure growth of account portfolio
• Being the main point of client contact and ensuring a positive, effective and trusted relationship is maintained and that client expectations are exceeded.
• Developing business growth within the client group under your remit.
• Sourcing new prospects within existing accounts
• Generating new opportunities within existing accounts
• Strong presentation skills and delivery of sales pitches to secure new projects
• Responsibility for client account financial forecasting and revenue targets, manging the overarching account profitability, working closely with the project delivery teams whom manage the day to day projects.
• Taking and developing briefs with clients and presenting them into the delivery teams,
• Leading on pitch work ensuring business strategy and financial planning is effective to deliver project wins and profitability
• Ensuring a detailed overview for all projects with relevant client groups and being the voice of the client in critical internal reviews.
• Ensuring all KPIs are achieved
• Working with Creative and Project Delivery teams to prepare and present client presentations.
• Liaising and working with client and other stakeholders, representing the agency and requirements in those forums.
• Supporting on Client invoicing and receipt of Purchase Orders.
• Negotiation with client and procurement teams on pitch proposals
• Occasionally for filling the role of Project Manager on small projects
• Mentoring and supporting the more junior members of the team to enable departmental growth