At a Glance
- Tasks: Lead catering services, ensuring top-notch customer experiences and smooth operations.
- Company: Coco di Mama, a vibrant catering business in Greater London.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Fast-paced environment with plenty of room for career advancement.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 Β£ per year.
Coco di Mama in Greater London is looking for a Catering Service Lead to ensure exceptional customer experiences while supporting operational excellence in their catering business.
This role focuses on being the primary contact for catering orders, requiring strong communication and proactive issue resolution.
The ideal candidate will have a customer-first attitude, excellent organizational skills, and the ability to thrive in a fast-paced environment.
Responsibilities include overseeing deliveries, maintaining customer relationships, and supporting business growth through lead generation.
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We think you need these skills to ace Catering Customer Success Lead in London
Customer Service
Communication Skills
Organisational Skills
Proactive Problem Solving
Relationship Management
Lead Generation
Operational Excellence