At a Glance
- Tasks: Lead a vibrant pub team and ensure guests have an unforgettable experience.
- Company: Join a friendly pub with a focus on teamwork and development.
- Benefits: Competitive pay, supportive environment, and opportunities for growth.
- Other info: Enjoy cross-training and the chance to run your own pub in the future.
- Why this job: Be a key player in creating memorable moments for guests and staff.
- Qualifications: Experience in hospitality, strong leadership, and excellent customer service skills.
The predicted salary is between 28800 - 43200 £ per year.
As Assistant Manager, you'll support the Manager in leading the team to deliver an exceptional guest experience, ensuring the smooth running of a busy pub. From the moment you step through the door, you will lead by example making sure our guests and teams have a great time.
Key Responsibilities:
- Lead and support the pub team, including front of house and kitchen staff, leading shifts.
- Ensure excellent customer service and address any guest concerns promptly.
- Manage stocks and order supplies as needed.
- Oversee the cleanliness and maintenance of the pub.
- Ensure compliance with health and safety regulations.
- Assist with staff training.
- Handle cash and financial transactions accurately.
- Coordinate with management to implement promotions and events.
Requirements:
- Proven experience in a senior role, preferably in the hospitality industry.
- Strong leadership and communication skills.
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
Benefits:
- Competitive hourly rate / salary and benefits package.
- Supportive and friendly work environment.
- Cross training given to build confidence both FOH and kitchen.
- Opportunity to work with a friendly team focused on team development and progression to run your own pub.
If this is the job for you, then apply now, we would love to hear from you.
Assistant Manager in London employer: Cock & Lion
As an Assistant Manager in our vibrant pub, you'll thrive in a supportive and friendly work environment that prioritises team development and progression. With competitive pay and benefits, along with opportunities for cross-training in both front of house and kitchen roles, we empower our employees to grow their skills and advance their careers while delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and customer service. Think about your past experiences and how they relate to the responsibilities of the role. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Show your passion for the pub environment! When you get the chance to chat with potential employers, share your enthusiasm for creating great guest experiences and leading a team. Let them see that you’re not just looking for any job, but this job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Assistant Manager role. Highlight your relevant experience in hospitality and how it aligns with our values. We love seeing how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your skills and experiences if it helps. We appreciate straightforwardness, especially in a fast-paced environment like ours!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cock & Lion
✨Know the Pub Inside Out
Before your interview, make sure you research the pub's history, menu, and any recent events or promotions. This shows your genuine interest in the role and helps you answer questions about how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your ability to motivate others and ensure excellent customer service, as these are key aspects of the Assistant Manager role.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like a difficult guest complaint or a busy shift. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a positive atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about team dynamics, training opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the pub is the right fit for you.
