At a Glance
- Tasks: Change lives by providing expert clinical support and training on Cochlear Implant products.
- Company: Join a top 100 medical device company making a real difference in hearing healthcare.
- Benefits: Enjoy competitive salary, pension, health care, gym access, and more.
- Other info: Work in a supportive environment with opportunities for career growth.
- Why this job: Be part of a dynamic team that empowers people to hear and connect.
- Qualifications: Strong clinical expertise in Cochlear Implants and experience in training healthcare professionals.
The predicted salary is between 40500 - 49500 £ per year.
Change people's lives and love what you do!
Cochlear develops world-leading medical devices that help people hear and be heard.
As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear or acoustic implant system than any other.
Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives.
The Clinical Manager will provide expert clinical support across Cochlear's portfolio, with a strong focus on Cochlear Implants.
This role is key to helping clinicians and multidisciplinary teams use Cochlear solutions safely and effectively, while supporting high-quality patient outcomes.
Working closely with audiologists, ENT surgeons, speech and language therapists, NHS Trusts, private providers, and internal Cochlear teams, you will deliver clinical education, product training, technical guidance, and support for complex case management.
You will also contribute to upgrade programmes, pathway improvement, and service efficiency initiatives.
Location: Field-based role covering London and the surrounding region west of London extending to Southampton, requiring regular travel to NHS Trusts and partner organisations across the territory.
What you will do
- Deliver high-quality clinical training on Cochlear Implant products to audiologists, surgeons, and multidisciplinary teams.
- Support clinical teams with device programming, troubleshooting, patient management, activations, and follow-up appointments, where appropriate.
- Provide expert input on complex Cochlear Implant cases and collaborate with internal teams to resolve escalated clinical issues.
- Support upgrade pathways, including candidacy, counselling, fitting workflows, troubleshooting, and patient communication.
- Help clinics identify opportunities to improve patient pathways, reduce bottlenecks, and increase service efficiency.
- Build trusted relationships with clinical teams across NHS Trusts and private providers and act as a key clinical point of contact.
- Represent Cochlear at clinical meetings, conferences, workshops, and professional events.
- Maintain accurate documentation in Salesforce Healthcloud and ensure compliance with relevant quality, governance, and data protection standards.
About You
- You bring strong clinical expertise in Cochlear Implants or implantable hearing technologies and are confident supporting clinicians in complex clinical environments.
- You enjoy delivering training, sharing knowledge, and helping clinical teams feel confident in their use of products and best-practice approaches.
- You are collaborative, proactive, and patient-focused, with the ability to build strong relationships across multidisciplinary teams.
- You are comfortable working independently while partnering closely with internal teams to deliver a consistent, high-quality customer experience.
Required Skills & Experience
- Strong clinical expertise in Cochlear Implants and/or implantable hearing technologies.
- Experience delivering clinical training, product education, or technical support to healthcare professionals.
- Experience supporting complex clinical cases, troubleshooting, or patient management within hearing healthcare or implantable devices.
- Excellent communication, presentation, problem-solving, and relationship-building skills.
- Ability to analyse clinical workflows and support pathway optimisation.
- Bachelor's or Master's degree in Audiology, Hearing Science, Speech and Language Therapy, or a related clinical field.
Desired Skills
- Experience within NHS Cochlear Implant or implantable hearing services.
- Experience supporting surgical workflows, activations, follow-up appointments, or complex Cochlear Implant cases.
- Knowledge of lean pathway design, service improvement, or clinical workflow optimisation.
- Experience delivering regional or multi-site clinical training.
- HCPC registration in Audiology, or equivalent clinical certification, would be desirable.
- Experience using Salesforce CRM or Salesforce Healthcloud.
Why choose us?
For 40 years, Cochlear has been creating reliable products that continue to keep people connected to the world and to each other.
We help people of all ages to hear in more than 180 countries around the world.
Our technology connects people to life's possibilities and to the people who matter most.
We have over 4000 employees globally dedicated to improving people's lives.
To date, we have Invested over $2billion AUD in research and development.
Benefits
- Company pension
- yearly salary review
- Group Life Insurance
- Group Income Protection
- Employee Referral Bonus
- Service Anniversary Reward
- Cycle to work scheme
- Vitality health care
- Free use of gym on business park and paid exercise classes available
This is your chance to be part of a premier organization with a great culture, working in a dynamic, growing and rapidly evolving environment to deliver outstanding results that benefit our customers every day.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear,
Equal opportunities
Cochlear is committed to providing equal opportunities to avoid unlawful discrimination on the grounds of race, sex, disability, sexual orientation, religion/belief or age.
In line with our corporate ethics and statutory obligations we strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect - this is an important aspect of ensuring equal opportunities in employment.
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Clinical Manager in Southampton employer: Cochlear
Cochlear is an exceptional employer that empowers its employees to make a significant impact on people's lives through innovative medical devices. With a strong focus on collaboration and inclusivity, the company offers flexible working patterns, comprehensive benefits, and ample opportunities for professional growth within a purpose-driven environment. Joining Cochlear means being part of a dedicated team that values your contributions and supports your development while making a difference in over 180 countries.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Manager in Southampton
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We think you need these skills to ace Clinical Manager in Southampton
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for the Clinical Manager at Cochlear, focus on highlighting your clinical experience and any specific training you've undergone. Include any relevant placements or internships you’ve completed, as well as any certifications that bolster your qualifications in human medicine.
Highlight Your Soft Skills:In the field of human medicine, soft skills are just as crucial as technical knowledge. Mention your communication skills, empathy, and teamwork experiences in your CV and cover letter. This shows that you can work well in a clinical setting and with patients, which is super important in this industry!
Tailor Your Cover Letter Thoughtfully:Be sure to personalise your cover letter for the Clinical Manager at Cochlear. Mention why you’re passionate about human medicine and how you align with the company’s mission. This is your chance to convey your enthusiasm and make a case for why you'll be a valuable addition to the team!
Include Continuing Education:Make sure to mention any ongoing education or courses you’re taking to keep your skills sharp. In human medicine, staying updated with the latest practices is key. It shows you’re dedicated to your field, which employers like Cochlear will definitely appreciate!
How to prepare for a job interview at Cochlear
✨Brush Up on Clinical Knowledge
Since you're aiming for a role in human medicine, make sure you’re sharp on the latest clinical guidelines and practices relevant to the position. Be prepared to discuss case studies or scenarios you might encounter in the role. This will show that you're not just knowledgeable but also ready to apply that knowledge in real-life situations.
✨Demonstrate Soft Skills
In human medicine, technical skills are crucial, but don’t forget to showcase your soft skills like communication, empathy, and teamwork. In your answers, share specific examples of how you've worked effectively with patients or colleagues in the past, as these traits are highly valued in clinical settings.
✨Know Your CV Backwards
As you’re applying for a full-time position, your CV should tell a story. Be ready to discuss every part of it, especially your clinical experiences, the impact you had, and what you learned. Employers want to see how your journey has prepared you for this role, so think of it like you're taking them through your professional narrative.
✨Prepare for Ethical Scenarios
Ethics are a big deal in human medicine, so expect questions that assess your decision-making in tricky situations. Think about how you'd handle ethical dilemmas or patient confidentiality concerns. Prepare a few examples that illustrate your thought process and how you prioritise patient welfare in your decision-making.
