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- Tasks: Drive growth and adoption of innovative bone conduction and acoustic implant solutions.
- Company: Join Cochlear, a leading medical device company transforming lives through hearing technology.
- Benefits: Enjoy competitive salary, 25 days holiday, flexible working, and health perks.
- Other info: Be part of a dynamic team dedicated to improving patient outcomes.
- Why this job: Make a real difference in people's lives while advancing your career in healthcare.
- Qualifications: Experience in medical devices or NHS account management is essential.
The predicted salary is between 40000 - 50000 £ per year.
Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear and be heard. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear or acoustic implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.
The Acoustics Account Manager (AAM) is responsible for driving the growth and adoption of Cochlear’s bone conduction and acoustic implant solutions across a defined territory of NHS Trusts and private providers. This role focuses on delivering excellence in account execution, building strong clinical and stakeholder relationships, and achieving agreed commercial objectives. Working closely with audiology teams, ENT departments, and internal clinical and commercial colleagues, you will play a key role in optimising patient pathways, supporting service development, and positioning Cochlear as a trusted partner within acoustics services.
Location: field-based role covering accounts within Scotland and Northern England.
What you will do:
- Develop and execute territory-level account plans aligned to regional and national strategy
- Own territory performance, including forecasting, pipeline management, and delivery of growth targets
- Build and maintain strong relationships with audiologists, ENT clinicians, procurement teams, and service leads
- Support the optimisation of clinical pathways to improve patient access, service efficiency, and overall experience
- Identify opportunities to grow adoption across Baha, Osia, and acoustic upgrade pathways
- Use data and market insights to guide decision-making, monitor performance, and uncover new opportunities
- Coordinate and deliver education, training, and support for healthcare professionals
- Ensure all activities are conducted in line with ABHI Code, GDPR, NHS requirements, and internal governance
- Maintain strong CRM discipline, ensuring accurate activity tracking, forecasting, and reporting
- Collaborate cross-functionally with clinical, surgical, marketing, and commercial teams to support account success
About You:
- You bring strong account management and commercial execution capability, with the ability to build credibility with NHS stakeholders
- You are confident working in a multi-stakeholder environment and managing competing priorities across a territory
- You have a structured and organised approach, with strong planning, forecasting, and CRM discipline
- You are proactive, collaborative, and customer-focused, with a strong commitment to supporting patient outcomes and service development
- You are comfortable working closely with clinical teams and supporting pathway improvements at a local level
Required Skills & Experience:
- Experience in medical devices, healthcare, or NHS account management (typically 2+ years)
- Experience managing Trust-level or multi-stakeholder accounts
- Strong relationship-building and stakeholder engagement skills
- Sound territory planning, forecasting, and pipeline management capability
- Strong organisational, communication, and analytical skills
- Good level of CRM and administrative discipline
- Bachelor’s degree in business, life sciences, healthcare, audiology, or a related field
- Fluent English
Why choose us?
For 40 years, Cochlear has been creating reliable products that continue to keep people connected to the world and to each other. We help people of all ages to hear in more than 180 countries around the world. Our technology connects people to life's possibilities and to the people who matter most. We have over 4000 employees globally dedicated to improving people's lives. To date, we have invested over $2 billion AUD in research and development.
Cochlear Offers You:
- Competitive salary
- 25 days holidays (plus UK Bank Holidays)
- Company pension
- Flexible working patterns and the possibility to work remotely up to 40% per week
- Yearly salary review
- Pension scheme
- Group Life Insurance
- Group Income Protection
- Employee Referral Bonus
- Service Anniversary Reward
- Cycle to work scheme
- Vitality health care
- Medicash cash plan
- Free use of gym on business park and paid exercise classes available
This is your chance to be part of a premier organization with a great culture, working in a dynamic, growing and rapidly evolving environment to deliver outstanding results that benefit our customers every day. If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the APPLY button below!
Equal opportunities: Cochlear is committed to providing equal opportunities to avoid unlawful discrimination on the grounds of race, sex, disability, sexual orientation, religion/belief or age. In line with our corporate ethics and statutory obligations we strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect - this is an important aspect of ensuring equal opportunities in employment.
Acoustics Account Manager - Bone Conduction & Acoustic Implant Solutions employer: Cochlear
Contact Detail:
Cochlear Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Acoustics Account Manager - Bone Conduction & Acoustic Implant Solutions
✨Tip Number 1
Network like a pro! Get out there and connect with professionals in the medical device field, especially those involved with NHS Trusts. Attend industry events, webinars, or even local meet-ups to build relationships that could lead to job opportunities.
✨Tip Number 2
Show your passion for making a difference! When you get the chance to chat with potential employers, share your enthusiasm for improving patient outcomes. Let them know how your skills can contribute to their mission of helping people hear and be heard.
✨Tip Number 3
Prepare for interviews by knowing your stuff! Research Cochlear’s products and services, especially the bone conduction and acoustic implant solutions. Be ready to discuss how you can drive growth and adoption in your territory.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Cochlear and making a real impact in the lives of patients.
We think you need these skills to ace Acoustics Account Manager - Bone Conduction & Acoustic Implant Solutions
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Acoustics Account Manager role. Highlight your experience in medical devices and account management, and show how your skills align with Cochlear's mission to change lives.
Showcase Your Relationships: We want to see how you've built strong relationships in previous roles. Share examples of how you've engaged with stakeholders like audiologists and ENT clinicians, as this is key for success in this position.
Be Data-Driven: Demonstrate your ability to use data and market insights in your application. Mention any experience you have with forecasting and pipeline management, as these skills are crucial for driving growth in the territory.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a difference in people's lives.
How to prepare for a job interview at Cochlear
✨Know Your Stuff
Make sure you understand Cochlear's products, especially the bone conduction and acoustic implant solutions. Familiarise yourself with how these devices work and their impact on patients' lives. This knowledge will help you connect with interviewers and demonstrate your passion for making a difference.
✨Build Relationships
Since the role involves working closely with audiologists and ENT departments, think about how you can showcase your relationship-building skills. Prepare examples of how you've successfully engaged stakeholders in the past, and be ready to discuss how you would approach building trust with NHS Trusts.
✨Showcase Your Planning Skills
The job requires strong territory planning and forecasting abilities. Come prepared with a structured plan or example of how you would manage your territory effectively. Highlight your organisational skills and how you use data to inform your decisions.
✨Be Patient-Centric
Cochlear is all about improving patient outcomes, so make sure to emphasise your commitment to this goal. Share any experiences where you've contributed to enhancing patient pathways or service efficiency, and express your enthusiasm for supporting healthcare professionals in their roles.