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- Tasks: Change lives by delivering expert support and training for hearing implant centres.
- Company: Join Cochlear, a top medical device company making a real difference.
- Benefits: Enjoy competitive salary, flexible working, and 25 days holiday plus bank holidays.
- Why this job: Be the clinical face of innovation in hearing technology and impact lives daily.
- Qualifications: Experience with hearing implants and strong communication skills required.
- Other info: Dynamic environment with opportunities for growth and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Change people's lives and love what you do! Cochlear develops world-leading medical devices that help people hear and be heard. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear or acoustic implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives.
About the Role
As a Clinical Account Manager, you will be the clinical face of Cochlear within your territory—delivering expert support, training, and guidance to hearing implant centres. You will work closely with surgical and sales teams to grow our customer base, support product rollouts, and ensure the highest standards of clinical care and product usage.
Key Responsibilities
- Business Development
- Expand and manage a portfolio of hearing implant centres.
- Drive adoption of Baha, Osia, and Cochlear Implant (CI) technologies.
- Implement strategic plans using Miller Heiman methodology and CRM tools.
- Conduct quarterly business reviews and collaborate with Surgical Account Managers.
- Clinical & Product Support
- Deliver expert audiological support across the full Cochlear product portfolio.
- Provide training and troubleshooting support both remotely and in person.
- Support clinical trials, software installations, and product upgrades.
- Lead workshops and contribute to UK/Ireland audiological and surgical training courses.
- Customer & Market Strategy
- Develop clinic plans and growth strategies for key accounts.
- Build strong relationships with healthcare professionals and stakeholders.
- Support professional development programs and KOL pipeline development.
- Collaborate with NHS trusts, boards, and procurement teams to ensure seamless service delivery.
- Team Collaboration
- Engage in regional sales meetings and strategic planning.
- Foster cross-functional teamwork aligned with global strategies and HEAR behaviours.
- Contribute to continuous improvement initiatives and internal training.
About You
As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you will be able to demonstrate the following skills and experience:
- Required Skills and Experience
- Extensive practical experience with hearing implants (CI and BCHI).
- Strong Audiological background with post-qualification experience.
- Proven ability to deliver clinical training and presentations.
- Track record of successful sales and account management.
- Excellent interpersonal, time management, and communication skills.
- Strong influencing and negotiation skills, coupled with a solution-oriented mindset.
- Ability to leverage data in driving strong commercial decisions.
- Strong Communication Skills, clear, confident, and persuasive communication across clinical and business settings.
- Proficiency in Microsoft Office and fluent English.
For 40 years, Cochlear has been creating reliable products that continue to keep people connected to the world and to each other. We help people of all ages to hear in more than 180 countries around the world. Our technology connects people to life's possibilities and to the people who matter most. We have over 4000 employees globally dedicated to improving people's lives. To date, we have invested over $2 billion AUD in research and development.
Cochlear Offers You:
- Competitive salary
- 25 days holidays (plus UK Bank Holidays)
- Company pension
- Flexible working patterns and the possibility to work remotely up to 40% per week
- Yearly salary review
- Pension scheme
- Group Life Insurance
- Group Income Protection
- Employee Referral Bonus
- Service Anniversary Reward
- Cycle to work scheme
- Vitality health care
- Medicash cash plan
- Free use of gym on business park and paid exercise classes available
This is your chance to be part of a premier organization with a great culture, working in a dynamic, growing and rapidly evolving environment to deliver outstanding results that benefit our customers every day. If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the APPLY button below!
Equal opportunities
Cochlear is committed to providing equal opportunities to avoid unlawful discrimination on the grounds of race, sex, disability, sexual orientation, religion/belief or age. In line with our corporate ethics and statutory obligations we strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect - this is an important aspect of ensuring equal opportunities in employment.
Location: Field-based role, covering the North of England, Scotland and Northern Ireland.
Clinical Account Manager - Scotland and NI in London employer: Cochlear Limited
Contact Detail:
Cochlear Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Account Manager - Scotland and NI in London
✨Tip Number 1
Network like a pro! Reach out to professionals in the audiology and medical device sectors on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy to ask for informational interviews. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for those interviews! Research Cochlear’s products and recent developments in hearing technology. Be ready to discuss how your experience aligns with their mission of changing lives through innovative solutions. Show them you’re not just another candidate, but someone who truly cares about making a difference.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience with hearing implants and how it can benefit Cochlear. Role-play with a friend or use a mirror to boost your confidence. Remember, first impressions count, so make yours memorable!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. Mention something specific from the conversation to remind them of your enthusiasm. It shows you’re proactive and genuinely interested in the role!
We think you need these skills to ace Clinical Account Manager - Scotland and NI in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for improving people's lives shine through. We want to see how your experience aligns with our mission at Cochlear and how you can contribute to making a difference.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we do at Cochlear.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate candidates who can communicate effectively, just like we do with our customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cochlear Limited
✨Know Your Products Inside Out
As a Clinical Account Manager, you'll be the go-to expert for Cochlear's hearing implant technologies. Make sure you thoroughly understand the features and benefits of Baha, Osia, and Cochlear Implant systems. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Your Clinical Experience
Highlight your extensive practical experience with hearing implants during the interview. Be prepared to discuss specific examples of how you've delivered clinical training and support in the past. This will show that you have the hands-on expertise needed to excel in this position.
✨Demonstrate Strong Interpersonal Skills
Building relationships with healthcare professionals is key in this role. During the interview, share examples of how you've successfully collaborated with teams or influenced stakeholders in previous positions. This will illustrate your ability to connect with others and drive business development.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving and negotiation skills. Think about past experiences where you've had to troubleshoot issues or implement strategic plans. Practising these scenarios will help you articulate your thought process and solutions effectively.
