Customer Service Driver in Darlington
Customer Service Driver

Customer Service Driver in Darlington

Darlington Full-Time 40000 - 42000 £ / year (est.) No home office possible
Coca-cola

At a Glance

  • Tasks: Deliver products with care and professionalism while ensuring excellent customer service.
  • Company: Join Coca-Cola, a leader in sustainability and inclusivity.
  • Benefits: Earn £19.71 per hour plus bonuses and enjoy a supportive work culture.
  • Other info: Opportunities for career advancement in a dynamic and inclusive environment.
  • Why this job: Be part of a team that values your voice and empowers your growth.
  • Qualifications: Must have a Class 1 HGV licence and commitment to safe driving.

The predicted salary is between 40000 - 42000 £ per year.

This job is with Coca-Cola, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Location: Darlington

Full-time: 4 on 4 off, Permanent Days

Salary: £19.71 per hour plus bonus, weekend and bank holiday allowances.

We are looking for enthusiastic and dedicated individuals to join our Customer Service Driver team at our new purpose-built distribution centre in Darlington.

About Martin Brower: our People First Culture is dedicated to sustainability and continuous improvement. As a global leader in supply chain solutions, we support some of the world's largest restaurant chains by delivering food, beverages, and products with a focus on innovation and environmental responsibility.

Position Summary: The Customer Service Driver plays a crucial role in our organization by delivering products and services to customers with the highest level of professionalism and care. This position requires a commitment to excellent customer service, safe driving practices, and effective communication skills. The Customer Service Driver acts as a representative of our company, ensuring that every interaction with customers is positive and reflective of our values.

Responsibilities:

  • Pre-departure you will carry out vehicle checks before following the delivery schedule in a timely manner.
  • You will report issues to the transport office and check temperatures along the way.
  • You will unload the vehicle using the tail lift and get the relevant documentation signed by the restaurant.
  • When returning to site you will clean the inside of the vehicle and refuel the unit and fridge unit before parking up as directed before de-briefing your shift manager.

Required Skills:

  • Drivers CPC to be completed (Essential)
  • Experience of working with refrigerated vehicles (Desirable)
  • Understanding of EC drivers’ hours & EC working time directive regulations (Essential)
  • Class 1 HGV licence (Essential)
  • 2 years experience (Desirable)

People-First Culture: At Martin Brower, our employees are our greatest asset. We prioritise creating a supportive and inclusive environment where everyone's voice is heard, respected, and valued.

Opportunities for Growth: We're committed to your long-term success. With clear paths for career advancement and development, you'll have opportunities to grow within your current role or explore new roles and responsibilities across the organisation.

Culture of Continuous Improvement: We believe in the power of continuous improvement. You'll be empowered to innovate, experiment, and challenge the status quo as we work together to drive positive change and elevate our performance as a team.

At Martin Brower UK and Ireland, our commitment to our employees is unwavering. We believe in fostering a people-first culture where every individual is valued, supported, and empowered to succeed. We prioritise creating a supportive and inclusive environment where everyone's voice is heard, respected, and valued. From our leadership team to our frontline workers, we're dedicated to ensuring that each person feels appreciated and empowered to bring their best selves to work every day.

Apply Today: Take the next step in your career and join us in making a difference.

Customer Service Driver in Darlington employer: Coca-cola

Coca-Cola, located in Darlington, is an exceptional employer that champions a People First Culture, ensuring every employee feels valued and supported. With competitive pay, including bonuses and allowances, alongside clear paths for career advancement, employees are encouraged to grow and innovate within a collaborative and inclusive environment. Join us at our state-of-the-art distribution centre, where your contributions will directly impact our commitment to sustainability and customer service excellence.
Coca-cola

Contact Detail:

Coca-cola Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Driver in Darlington

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Martin Brower and Coca-Cola. Understanding their People First Culture and commitment to sustainability will help you connect with the values they cherish.

✨Tip Number 2

Practice your delivery skills! Since you'll be representing the company as a Customer Service Driver, think about how you can showcase your professionalism and customer service skills during the interview. Maybe even role-play some scenarios with a friend!

✨Tip Number 3

Network like a pro! Reach out to current or former employees on platforms like LinkedIn. They can give you insider tips on what it’s really like to work at Martin Brower and might even put in a good word for you!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team. Don’t miss out on this opportunity to make a difference!

We think you need these skills to ace Customer Service Driver in Darlington

Customer Service
Safe Driving Practices
Effective Communication Skills
Vehicle Checks
Delivery Schedule Management
Documentation Handling
Refrigerated Vehicle Experience
Drivers CPC
Understanding of EC Drivers’ Hours Regulations
Class 1 HGV Licence
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to represent our values with every delivery.

Tailor Your CV: Make sure your CV highlights relevant experience, especially with refrigerated vehicles and customer service. We love seeing how your background aligns with what we do at Martin Brower!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without any fluff.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.

How to prepare for a job interview at Coca-cola

✨Know Your Stuff

Before the interview, make sure you understand the role of a Customer Service Driver. Familiarise yourself with the responsibilities, like vehicle checks and customer interactions. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your People Skills

Since this role is all about excellent customer service, be ready to share examples of how you've handled customer interactions in the past. Think of situations where you went above and beyond to ensure customer satisfaction, as this will highlight your commitment to the company's values.

✨Safety First

Brush up on safe driving practices and regulations related to refrigerated vehicles. Be prepared to discuss your experience with these aspects, as they are crucial for the role. Showing that you prioritise safety will impress the interviewers and demonstrate your professionalism.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for growth, or how they support their drivers. This shows that you're not just interested in the job, but also in being part of their team and contributing to their people-first culture.

Customer Service Driver in Darlington
Coca-cola
Location: Darlington

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