Transport & Customer Service Shift Manager - Nottingham
Transport & Customer Service Shift Manager - Nottingham

Transport & Customer Service Shift Manager - Nottingham

Nottingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in transport and customer service to enhance efficiency and customer satisfaction.
  • Company: Join a leading logistics company with a focus on teamwork and innovation.
  • Benefits: Enjoy flexible working, competitive pay, free drinks, and excellent parental benefits.
  • Why this job: Make a real impact in a collaborative environment while developing your career.
  • Qualifications: Energetic individuals with a passion for learning and some leadership experience preferred.
  • Other info: Structured career development and opportunities for personal growth await you.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Transport & Customer Service Shift Manager, Nottingham — Permanent Shift Based – 4 on 4 off, Days based – 40 hours per week. Structured career development + Annual performance related pay bonus and pay reviews + Share scheme + Competitive pension contributions + Range of flexible benefits and Corporate discounts, holiday buy/sell scheme, optional health care and life assurance + Free parking + Free hot and cold drinks + Excellent parental benefits + Flexible working.

What you become part of

Our Nottingham Customer Logistics team are responsible for order taking, delivery and building strong collaborative supply chain relationships with our customers including grocery retailers, wholesalers, retail outlets and brewers in Great Britain. Every order that CCEP has is handled by the Customer Logistics team in Nottingham. There are several pillars in Customer Logistics – Customer Service, Transport, Allocation, SKU – who all work in partnership to drive service and supply chain efficiencies for our business and our customers. Teamwork and the ability to work shoulder to shoulder with others, giving constructive and appreciative feedback is vital to satisfy customer demand.

What to expect

As part of the Transport & CS team at Customer Logistics, you will be responsible for improving efficiencies through the development of both Process and System enhancements. You will be the team Subject Matter Expert so will be on hand to support the Operational team when needed whilst finding opportunities to unlock projects that will save costs and improve CCEP’s Customer Experience offering.

Main responsibilities

  • Developing an inclusive culture for all.
  • Transport Operational Lead.
  • Customer Service Operational Lead.
  • Bringing Training and Development to life in an operationally led environment.
  • Delivering a robust resource plan.
  • Seasonal planning lead.
  • Disaster Recovery Planning lead.
  • Establishing a strong relationship and communication plan with key stakeholders.
  • Being the voice of CCEP’s contracted carriers with internal departments whilst delivering the right plan for our Customers.

Skills & Essentials

  • Energetic, resilient and action focused individual.
  • Comfortable communicating to internal customers and external suppliers.
  • Supply Chain knowledge is preferred.
  • Having experience in people management and leadership is a preference however we value diversity so are keen to hear from gifted individuals who have the passion to learn and develop. If you can demonstrate that you have this potential we will help you unlock it!

The closing date for applications is 03/02/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible.

Transport & Customer Service Shift Manager - Nottingham employer: Coca-cola European Partners

As a Transport & Customer Service Shift Manager at CCEP in Nottingham, you will join a dynamic team that values collaboration and innovation. With structured career development, competitive benefits including performance-related bonuses, flexible working options, and a strong emphasis on employee growth, CCEP fosters an inclusive culture where your contributions are recognised and rewarded. Enjoy the perks of free parking, complimentary refreshments, and excellent parental benefits while making a meaningful impact in the supply chain sector.
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Contact Detail:

Coca-cola European Partners Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Transport & Customer Service Shift Manager - Nottingham

✨Tip Number 1

Network like a pro! Reach out to current employees at CCEP on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Transport & Customer Service Shift Manager role.

✨Tip Number 2

Prepare for the interview by understanding the company culture and values. CCEP values teamwork and collaboration, so think of examples from your past where you’ve worked well in a team and how you can bring that energy to Nottingham.

✨Tip Number 3

Showcase your problem-solving skills! Be ready to discuss how you've improved processes or systems in previous roles. This will resonate well with the responsibilities of improving efficiencies in the Transport & Customer Service team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the CCEP family and contributing to their success.

We think you need these skills to ace Transport & Customer Service Shift Manager - Nottingham

Customer Service Management
Transport Operations
Process Improvement
System Enhancements
Team Leadership
Stakeholder Communication
Supply Chain Knowledge
Training and Development
Resource Planning
Disaster Recovery Planning
People Management
Collaboration Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Transport & Customer Service Shift Manager role. Highlight any relevant supply chain knowledge or people management experience to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our Nottingham Customer Logistics team. Be genuine and let your personality come through.

Showcase Teamwork Skills: Since teamwork is key in our environment, share examples of how you've successfully collaborated with others in previous roles. We love to see how you can work shoulder to shoulder with a diverse team!

Apply Early!: Don’t wait until the last minute to submit your application. The sooner you apply through our website, the better your chances are of being considered. We might close the advert early if we get a lot of applications, so get in there!

How to prepare for a job interview at Coca-cola European Partners

✨Know Your Stuff

Make sure you understand the ins and outs of the transport and customer service sectors. Brush up on supply chain knowledge and be ready to discuss how you can improve efficiencies. Research the company’s operations and think about how your skills can contribute.

✨Showcase Your Leadership Skills

As a potential Shift Manager, it’s crucial to demonstrate your people management abilities. Prepare examples of how you've led teams in the past, handled conflicts, or improved team dynamics. Highlight your experience in training and development, as this is key for the role.

✨Communicate Effectively

Practice clear and concise communication. You’ll need to convey ideas to both internal teams and external suppliers. Think about how you can establish strong relationships and ensure everyone is on the same page. Role-play common scenarios to build your confidence.

✨Emphasise Teamwork

This role is all about collaboration, so be prepared to discuss how you work well with others. Share stories that illustrate your ability to give and receive constructive feedback. Show that you value an inclusive culture and are ready to support your colleagues.

Transport & Customer Service Shift Manager - Nottingham
Coca-cola European Partners
Location: Nottingham
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