At a Glance
- Tasks: Process customer orders and manage supply issues in a fast-paced environment.
- Company: Join Coca-Cola Europacific Partners, a global leader in consumer goods.
- Benefits: Enjoy competitive salary, performance bonuses, flexible benefits, and free parking.
- Other info: Structured career development and a fun, supportive workplace culture.
- Why this job: Be part of a dynamic team delivering iconic brands like Coca-Cola and Fanta.
- Qualifications: Customer service experience and strong problem-solving skills required.
The predicted salary is between 24147 - 25714 £ per year.
1x permanent & 1x 9 month FTC
8-5, Monday- Friday, 40 hours
Salary: £28,184 - £30,000
- Structured Career Development
- Annual performance related pay bonus and pay reviews
- Share scheme
- Competitive pension contributions
- Range of flexible benefits and Corporate discounts
- Free parking at Nottingham Station Car Park
- Free hot and cold drinks
- Excellent parental benefits
Interviews will be held 1st December 2025.
What you become a part of:
Our Logistics team in Nottingham are a high performing, fast paced, engaged and customer centric team that prides itself on being our customers preferred supplier. Guided by our shared values we thrive in an environment where collaboration and openness are valued. We believe that teamwork and respect for each other lead to superior results. We are passionate about developing people within our teams and as such are famous for nurturing talent and exporting them to other areas of the business.
We are looking for a dynamic, enthusiastic and talented person who has great behaviours and a desire to progress within CCEP. Dealing with globally iconic brands such as Coca-Cola, Fanta, Sprite, Monster and Costa.
As well as a competitive salary, pension scheme, performance based bonus, generous holiday entitlement plus a host of other benefits, CCEP also cover all parking costs which includes the Nottingham Parking Levy. You will also enjoy a friendly, relaxed, modern and fun working environment, where achievements and commitment are both recognised and rewarded.
What we expect of you:
We are looking for energetic, accountable and focused individuals who are passionate about delivering service to our customers. We value diversity in our teams and are looking to hear from talented individuals with the aspiration to develop themselves within a dynamic organization. If you can demonstrate that you have this potential we will help you unlock it.
As part of our team, what will you do?
As part of the Customer Service Team at Customer Logistics, this role is responsible for processing our customer orders on time and accurately. You could be dealing with grocers, wholesalers, high street retailers and fast food outlets, the contact is diverse and varied. Adhering to operational processes will help to support both cost and service metrics whilst delighting our customers each and every day.
Your main responsibilities:
- Process sales orders received from customers through the SAP system to meet customer requirements.
- Manage customer concerns/complaints/supply issues by ensuring effective communication, trend analysis to facilitate in development of corrective actions, and follow up to ensure close out of issues, and effectively manage communication on progress with customers.
- Deal with any on the day issues for deliveries by liaising with Customers and key stakeholders in order to deliver customer requirements.
- Building mutually beneficial relationships with Customers.
Key Stakeholders in this role are:
- Customer contacts
- CCEP internal
- CCEP Supply Chain Functions
Skill Requirements/Competencies:
- Demonstrated Customer Service experience with a strong focus on problem solving skills.
- Ability to work as a team in a fast paced environment, with attention to detail.
- An effective communicator who is capable of building excellent Customer Service relationships.
- PC skills and Excel spreadsheet experience.
- Preference for candidates with good working knowledge of SAP or Salesforce.
- Organised and methodical with the ability to work in a controlled and structured way.
The closing date for applications is 25/11/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible.
We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.
From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth.
To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform.
We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Customer Supply Chain Representative - Nottingham employer: Coca-Cola Europacific Partners
Coca-Cola Europacific Partners (CCEP) is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among a diverse team of 42,000 professionals across 31 markets. With a strong commitment to employee growth, CCEP provides ample opportunities for training and development, particularly in the realm of digital transformation within the supply chain sector. Located in various European HQs, employees benefit from a global network and the chance to make a meaningful impact on the future of one of the world's most beloved brands.
Contact Details:
Coca-Cola Europacific Partners Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Supply Chain Representative - Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on CCEP and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since this role involves managing customer concerns and supply issues, think of examples from your past experiences where you successfully resolved similar challenges. Be ready to share these during your interview.
✨Tip Number 3
Show off your teamwork spirit! CCEP values collaboration, so be prepared to discuss how you've worked effectively in teams before. Highlight any specific instances where your contributions led to successful outcomes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining our dynamic team in Nottingham.
We think you need these skills to ace Customer Supply Chain Representative - Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Supply Chain Representative role. Highlight your customer service experience and problem-solving skills, as these are key for us at CCEP.
Show Your Enthusiasm:Let your passion for delivering excellent customer service shine through in your application. We love seeing candidates who are genuinely excited about the opportunity to join our dynamic team!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and how they relate to the role, so we can easily see why you’d be a great fit.
Apply Early!:Don’t wait until the last minute to submit your application. We encourage you to apply as soon as possible through our website to ensure you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Coca-Cola Europacific Partners
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service experience and problem-solving skills. Think of specific examples where you've successfully handled customer complaints or supply issues, as this role is all about delivering top-notch service.
✨Familiarise Yourself with SAP
Since the job involves processing orders through the SAP system, it’s a good idea to get comfortable with it beforehand. If you have any experience with SAP or similar systems, be ready to discuss how you’ve used them in past roles.
✨Show Off Your Team Spirit
This position requires working in a fast-paced team environment, so be prepared to talk about your teamwork experiences. Share stories that highlight your ability to collaborate and communicate effectively with colleagues and customers alike.
✨Research CCEP and Its Brands
Take some time to learn about Coca-Cola Europacific Partners and the brands they represent. Showing genuine interest in the company and its products can set you apart and demonstrate your enthusiasm for the role.
