At a Glance
- Tasks: Process customer orders and manage supply issues in a fast-paced environment.
- Company: Join Coca-Cola Europacific Partners, a global leader in consumer goods.
- Benefits: Enjoy competitive salary, performance bonuses, flexible benefits, and free parking.
- Other info: Great career development opportunities in a fun and supportive workplace.
- Why this job: Be part of a dynamic team delivering iconic brands like Coca-Cola and Fanta.
- Qualifications: Customer service experience and strong problem-solving skills required.
The predicted salary is between 24100 - 25700 £ per year.
1x permanent & 1x 9 month FTC
8-5, Monday- Friday, 40 hours
Salary: £28,184 - £30,000
- Structured Career Development
- Annual performance related pay bonus and pay reviews
- Share scheme
- Competitive pension contributions
- Range of flexible benefits and Corporate discounts
- Free parking at Nottingham Station Car Park
- Free hot and cold drinks
- Excellent parental benefits
Interviews will be held 1st December 2025.
What you become a part of:
Our Logistics team in Nottingham are a high performing, fast paced, engaged and customer centric team that prides itself on being our customers preferred supplier. Guided by our shared values we thrive in an environment where collaboration and openness are valued. We believe that teamwork and respect for each other lead to superior results. We are passionate about developing people within our teams and as such are famous for nurturing talent and exporting them to other areas of the business.
We are looking for a dynamic, enthusiastic and talented person who has great behaviours and a desire to progress within CCEP. Dealing with globally iconic brands such as Coca-Cola, Fanta, Sprite, Monster and Costa.
As well as a competitive salary, pension scheme, performance based bonus, generous holiday entitlement plus a host of other benefits, CCEP also cover all parking costs which includes the Nottingham Parking Levy. You will also enjoy a friendly, relaxed, modern and fun working environment, where achievements and commitment are both recognised and rewarded.
What we expect of you:
We are looking for energetic, accountable and focused individuals who are passionate about delivering service to our customers. We value diversity in our teams and are looking to hear from talented individuals with the aspiration to develop themselves within a dynamic organization. If you can demonstrate that you have this potential we will help you unlock it.
As part of our team, what will you do?
As part of the Customer Service Team at Customer Logistics, this role is responsible for processing our customer orders on time and accurately. You could be dealing with grocers, wholesalers, high street retailers and fast food outlets, the contact is diverse and varied. Adhering to operational processes will help to support both cost and service metrics whilst delighting our customers each and every day.
Your main responsibilities:
- Process sales orders received from customers through the SAP system to meet customer requirements.
- Manage customer concerns/complaints/supply issues by ensuring effective communication, trend analysis to facilitate in development of corrective actions, and follow up to ensure close out of issues, and effectively manage communication on progress with customers.
- Deal with any on the day issues for deliveries by liaising with Customers and key stakeholders in order to deliver customer requirements.
- Building mutually beneficial relationships with Customers.
Key Stakeholders in this role are:
- Customer contacts
- CCEP internal
- CCEP Supply Chain Functions
Skill Requirements/Competencies:
- Demonstrated Customer Service experience with a strong focus on problem solving skills.
- Ability to work as a team in a fast paced environment, with attention to detail.
- An effective communicator who is capable of building excellent Customer Service relationships.
- PC skills and Excel spreadsheet experience.
- Preference for candidates with good working knowledge of SAP or Salesforce.
- Organised and methodical with the ability to work in a controlled and structured way.
The closing date for applications is 25/11/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible.
We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.
From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth.
To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform.
We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Customer Supply Chain Representative in Nottingham employer: Coca-Cola Europacific Partners
Coca-Cola Europacific Partners (CCEP) is an exceptional employer, offering a dynamic and supportive work environment in Nottingham where collaboration and respect are at the forefront of our culture. With structured career development, competitive benefits including performance-related bonuses, and a commitment to nurturing talent, we empower our employees to thrive while working with globally recognised brands. Enjoy a friendly atmosphere, flexible benefits, and the opportunity to grow within a leading consumer goods company that values diversity and innovation.
Contact Details:
Coca-Cola Europacific Partners Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Supply Chain Representative in Nottingham
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Coca-Cola Europacific Partners, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Customer Supply Chain Representative.
We think you need these skills to ace Customer Supply Chain Representative in Nottingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Coca-Cola Europacific Partners. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Coca-Cola Europacific Partners and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Coca-Cola Europacific Partners
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Coca-Cola Europacific Partners.
✨Research Specific Challenges Faced by Coca-Cola Europacific Partners
Look into any unique supply chain challenges Coca-Cola Europacific Partners might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
