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- Tasks: Process customer orders and manage supply issues in a fast-paced environment.
- Company: Join Coca-Cola Europacific Partners, a global leader in consumer goods.
- Benefits: Enjoy competitive salary, performance bonuses, flexible benefits, and free parking.
- Why this job: Be part of a dynamic team delivering iconic brands like Coca-Cola and Fanta.
- Qualifications: Customer service experience and strong problem-solving skills required.
- Other info: Great career development opportunities in a fun and supportive workplace.
The predicted salary is between 24100 - 25700 £ per year.
1x permanent & 1x 9 month FTC
8-5, Monday- Friday, 40 hours
Salary: £28,184 - £30,000
- Structured Career Development
- Annual performance related pay bonus and pay reviews
- Share scheme
- Competitive pension contributions
- Range of flexible benefits and Corporate discounts
- Free parking at Nottingham Station Car Park
- Free hot and cold drinks
- Excellent parental benefits
Interviews will be held 1st December 2025.
What you become a part of:
Our Logistics team in Nottingham are a high performing, fast paced, engaged and customer centric team that prides itself on being our customers preferred supplier. Guided by our shared values we thrive in an environment where collaboration and openness are valued. We believe that teamwork and respect for each other lead to superior results. We are passionate about developing people within our teams and as such are famous for nurturing talent and exporting them to other areas of the business.
We are looking for a dynamic, enthusiastic and talented person who has great behaviours and a desire to progress within CCEP. Dealing with globally iconic brands such as Coca-Cola, Fanta, Sprite, Monster and Costa.
As well as a competitive salary, pension scheme, performance based bonus, generous holiday entitlement plus a host of other benefits, CCEP also cover all parking costs which includes the Nottingham Parking Levy. You will also enjoy a friendly, relaxed, modern and fun working environment, where achievements and commitment are both recognised and rewarded.
What we expect of you:
We are looking for energetic, accountable and focused individuals who are passionate about delivering service to our customers. We value diversity in our teams and are looking to hear from talented individuals with the aspiration to develop themselves within a dynamic organization. If you can demonstrate that you have this potential we will help you unlock it.
As part of our team, what will you do?
As part of the Customer Service Team at Customer Logistics, this role is responsible for processing our customer orders on time and accurately. You could be dealing with grocers, wholesalers, high street retailers and fast food outlets, the contact is diverse and varied. Adhering to operational processes will help to support both cost and service metrics whilst delighting our customers each and every day.
Your main responsibilities:
- Process sales orders received from customers through the SAP system to meet customer requirements.
- Manage customer concerns/complaints/supply issues by ensuring effective communication, trend analysis to facilitate in development of corrective actions, and follow up to ensure close out of issues, and effectively manage communication on progress with customers.
- Deal with any on the day issues for deliveries by liaising with Customers and key stakeholders in order to deliver customer requirements.
- Building mutually beneficial relationships with Customers.
Key Stakeholders in this role are:
- Customer contacts
- CCEP internal
- CCEP Supply Chain Functions
Skill Requirements/Competencies:
- Demonstrated Customer Service experience with a strong focus on problem solving skills.
- Ability to work as a team in a fast paced environment, with attention to detail.
- An effective communicator who is capable of building excellent Customer Service relationships.
- PC skills and Excel spreadsheet experience.
- Preference for candidates with good working knowledge of SAP or Salesforce.
- Organised and methodical with the ability to work in a controlled and structured way.
The closing date for applications is 25/11/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible.
We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.
From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth.
To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform.
We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Customer Supply Chain Representative in Nottingham employer: Coca-Cola Europacific Partners
Contact Detail:
Coca-Cola Europacific Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Supply Chain Representative in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on CCEP and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships and managing customer concerns, make sure you can clearly articulate your thoughts and experiences. Role-play with a friend or use our resources to sharpen those skills.
✨Tip Number 3
Show off your problem-solving abilities! Think of examples from your past where you've tackled challenges head-on. Be ready to discuss how you resolved issues and what you learned from those experiences during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Customer Supply Chain Representative in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Supply Chain Representative role. Highlight your customer service experience and problem-solving skills, as these are key for us at CCEP.
Show Your Enthusiasm: Let your passion shine through in your application! We love seeing candidates who are excited about working with iconic brands like Coca-Cola and are eager to contribute to our dynamic team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well. This will help us see your attention to detail, which is super important for this role.
Apply Early: Don’t wait until the last minute! We encourage you to apply through our website as soon as possible. The earlier you apply, the better your chances of standing out in the crowd.
How to prepare for a job interview at Coca-Cola Europacific Partners
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Supply Chain Representative. Familiarise yourself with the key responsibilities like processing orders and managing customer concerns. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
Since this role involves dealing with customer complaints and supply issues, be ready to share examples of how you've successfully resolved problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to think on your feet.
✨Emphasise Teamwork
The company values collaboration and teamwork, so be prepared to discuss your experiences working in teams. Share specific instances where you contributed to a team goal or helped a colleague, demonstrating that you can thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for career development, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.