At a Glance
- Tasks: Coordinate safety and compliance for equipment services while delivering exceptional customer support.
- Company: Join Coca-Cola Europacific Partners, a global leader in consumer goods.
- Benefits: Gain valuable experience, work in a dynamic team, and enjoy career growth opportunities.
- Other info: Diverse workplace culture that values unique perspectives and personal growth.
- Why this job: Make a real impact on safety and quality in a fun, fast-paced environment.
- Qualifications: Good communication skills and knowledge of workplace safety auditing are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win?
What you become part of: Our EQS team based in MK are responsible for unparalleled customer service and support for all our equipment and new equipment installations. Working with internal & external customers to deliver exceptional service. There are several pillars within EQS; Customer Service, Logistics, Supply planning, Technical Services & Field Engineering, who all work in partnership to drive service and efficiencies for our business and our customers.
What to expect: The QSE Coordinator is responsible for maintaining standards and ensuring compliance to the QSE Management System in Equipment Services (both site and field).
- Facilitating legal compliance to statutory and mandatory inspections
- Undertaking/facilitating safety and environment monitoring as defined in SMP and EMP
- Undertaking internal audits to verify that working practices are safe, maintain quality and minimize the impact on the environment as well as meeting the CCEP Standards
- Supporting external auditors with their audit process
- Supporting Quality, Safety and Environmental initiatives to ensure compliance and minimize risks
- Formally train others in relevant QSE subjects, such as CoSHH, Planned EOSH Inspections, Hazard awareness, Sensory Awareness and management of wastes
- Promoting and coach QSE behaviors, by example and support site teams in pursuit of QSE excellence
What we expect of you:
- Good verbal and written communication skills
- Working knowledge of MS Office
- Practical experience of workplace safety auditing or product/environment testing
- Practical experience of undertaking risk assessments (quality, safety or environment)
- IOSH Managing Safety/NEBOSH General Certification in OHS would be desirable, together with NEBOSH Environment qualification
- Strong team player
- Ability to problem solve
- Basic knowledge of ISO 9000, 14001 & 45001 (internal auditor would be advantageous)
The closing date for applications is 10/04/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible.
We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.
From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth.
Student Planning Co-ordinator in Northampton employer: Coca-Cola Europacific Partners
Coca-Cola Europacific Partners is an exceptional employer that fosters a dynamic work culture focused on personal growth and collaboration. Located in Milton Keynes, our EQS team thrives on delivering outstanding customer service while promoting safety and environmental excellence. With ample opportunities for professional development and a commitment to diversity and inclusion, we empower our employees to make a meaningful impact in a global business environment.
Contact Details:
Coca-Cola Europacific Partners Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Planning Co-ordinator in Northampton
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Coca-Cola Europacific Partners. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Coca-Cola Europacific Partners before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Student Planning Co-ordinator in Northampton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Coca-Cola Europacific Partners:Your cover letter is your chance to shine! Tell us why you want to work at Coca-Cola Europacific Partners specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Coca-Cola Europacific Partners!
How to prepare for a job interview at Coca-Cola Europacific Partners
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
